nightmare69 wrote:dieharddano24 wrote:I called yesterday and spoke to a very nice and helpful lady. I wanted to inquire as to whether or not my fax had been received even though I was expecting her to tell me "There's no way for us to know that" and leave me in limbo for an indefinite amount of time. Suprisingly, she told me the following: "Your investigators name is Judy. I can transfer you over to her and she may be able to tell you more. If she doesn't answer, you can certainly leave a voicemail". So, I happily accepted the offer and thought I was transferred... but I guess I was put on hold. About 2 minutes later, the lady came back and said "I just spoke with Judy - she told me she did receive your fax - it was 8 pages long". I laughed and said "That's it! Great!" She could provide no estimated date for decision (which I expected) and I was more than happy to simply hear that they received it. I know that there is now basically an indefinite amount of time before they may make a decision, but at least I know it's at the final stage. No more need for calling. As far as my wife's progress, she couldn't tell me anything because of "confidentiality".
So, back to the waiting game. I wish all the people I spoke to at DPS were as nice and helpful as that lady was. I will post any updates that I get.
Did you do the mail in application? I did the mail in app and its been 50 days since DPS received my mail in app and all other paperwork and Im still not showing up in the system when I try to login, I get the *Error no information found* message.
I called Tuesday and spoke to Rebecca and gave her my tracking number for my full app and packet, she showed to be there but no other information. I asked if they even started on it and she said she didn't know, she said she could not see my status in the system.
I told her I was aware of the 60 day statute that allows them 60 days to complete an application (to either approve or deny you a CHL) from the time they receive it. SHe said that is true but there is no way they would be able to complete my app in that time frame. I understand cause they haven't even started on it yet.
At least I know they have it, just wish they would start on it so I can go schedule my fingerprints.
I originally mailed my completed application packet in back on February 3, 2013. Apparently, they are "allowed" to take 60 days from the day they "receive" it (which actually means the day some person physically opens it and notates it as received in the system, NOT when it arrives on location) to process and mail your CHL as long as you don't have any arrests or situations where you need to provide more documentation. If THAT happens, such as my case, they can take an indefinite amount of time after requesting and receiving your docs. I think that the way they are getting around the initial 60 day requirement is that they are just not entering your data as "received" until they feel like it - since once they do, the clock starts. It took them almost the entire 60 days to show mine as "received" after I first sent it in. I can't imagine how long it is taking applicants who sent in their info after me!
My question to you is this: Why do you have to wait to send in your fingerprints until they show it as received? I have seen many other people do the same thing. I had my fingerprints taken the day before I mailed my completed packet in and I sent proof of my fingerprints being taken in with my packet. Please explain....and as always... hang in there.
