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Exactly, they deserve it and need it but do not get the support they need to do the job. They do miracles with what they do have.

I know they are overloaded with apps to process but looks like they could put more people to work with all of the extra money rolling in. It would be nice just to get an answer back like "yes we got all of your paper work for your Instructors Renewal. Will let you know when the class will be ...