TexasCHLforum.com

ATDM wrote:

Shoot_First wrote:
ATDM: Seems that only a few weeks ago you had 80 posts... now up by a 100. Wow! In my Army days we had a term called "spring butt" but I don't know what it is called in forum parlance, but whatever it is you are it. Keep it up and even TAM's record will be broken. Me... I'm a reader, not a poster. Like you, hope my XDs .45 gets back in a month or so.

Yeah... I got a little prolific with the recall... I post a little between patients (I am a physician)...

mrvmax wrote:

ATDM wrote:

Shoot_First wrote:
ATDM: Seems that only a few weeks ago you had 80 posts... now up by a 100. Wow! In my Army days we had a term called "spring butt" but I don't know what it is called in forum parlance, but whatever it is you are it. Keep it up and even TAM's record will be broken. Me... I'm a reader, not a poster. Like you, hope my XDs .45 gets back in a month or so.

Yeah... I got a little prolific with the recall... I post a little between patients (I am a physician)...

So that is what you guys do when we are waiting for you!

mrvmax wrote:

ATDM wrote:

Shoot_First wrote:
ATDM:

Yeah... I got a little prolific with the recall... I post a little between patients (I am a physician)...

So that is what you guys do when we are waiting for you!

Dear Springfield Customer,

We greatly appreciate the tremendous response to the 3.3 XD-S™ Recall Upgrade. We have received a very large number of pistols in a very short time, and upgrades will be completed on a “first come / first served” basis.

The upgrade repair is in the final stage of testing, and should be determined soon. The XD-S™ pistols already received at Springfield will be upgraded and returned as soon as possible, beginning within the next few weeks. Given the volume of XD-S™ pistols now on hand, we expect it will take eight to ten weeks to upgrade and return the current inventory to their owners. Pistols currently being returned to Springfield for the upgrade, please allow approximately ten to twelve weeks turnaround time.

We are doing our best to increase the speed of the upgrade while maintaining a high level of safety and quality. As the upgrade process progresses, we are hopeful that the return time will become shorter.

We know it is inconvenient for you to be without your pistol, and we sincerely apologize. We assure you that we are working as fast as we can, and we know you will be very pleased with your upgraded 3.3 XD-S™. Thank you for your patience and loyalty. And remember; do not use your 3.3 XD-S™ until the upgrade has been performed.

Once your pistol has been upgraded and is shipping back to you, an e-mail confirmation and tracking information will be sent to you at the e-mail address you provided. If you still have further questions please call 800-680-6866 or send your request again to recall@springfield-armory.com we appreciate your patience and support!

Sincerely,
Team Springfield

mr surveyor wrote:no real problem to me, just a minor bump in life. I sold a gun that rarely got carried and bought the XDs that I barely had a chance to shoot before shipping it out. We'll see what happens in another 5-6 weeks. Nothing to get all worked up over ..... yet

Shoot_First wrote:Sure would be great if SA showed their appreciation in some tangible manner such as a free magazine included with the repaired pistol like Ruger did during the LCP recall.

LTUME1978 wrote:I sent mine 2 in last week (was told 30 days at the time). After reading the post about 10-12 weeks wait this morning, I called and asked to have my pistols returned until the dust settled. After going up one level in their system, they told me they would not do that as they did not want the liability. So I asked for a refund of my money for the purchase of the pistols. That had to go up another level and I have not received a response yet (not holding my breath). I can't tell anyone what to do but if I had known last week what I know today, I would not have sent my pistols in to SA for many months if ever. Last of the XD product I will buy from them.

The Annoyed Man wrote:

LTUME1978 wrote:I sent mine 2 in last week (was told 30 days at the time). After reading the post about 10-12 weeks wait this morning, I called and asked to have my pistols returned until the dust settled. After going up one level in their system, they told me they would not do that as they did not want the liability. So I asked for a refund of my money for the purchase of the pistols. That had to go up another level and I have not received a response yet (not holding my breath). I can't tell anyone what to do but if I had known last week what I know today, I would not have sent my pistols in to SA for many months if ever. Last of the XD product I will buy from them.

I will be sending mine in, but like you, I am waiting for the dust to settle. I have other guns to carry, so this doesn't leave me in the lurch. I only have to call Springfield and tell them to cancel the RMA# they issued, and that I will deal with it whenever they are ready to deal with it.

jmra wrote: Think I'll do the same. How long is the RMA # good for? Printed my shipping labels on 8/28 but have been reluctant to send it in. Do we need to cancel the RMA or just wait?

ATDM wrote:

jmra wrote: Think I'll do the same. How long is the RMA # good for? Printed my shipping labels on 8/28 but have been reluctant to send it in. Do we need to cancel the RMA or just wait?

It's good for 30 days.

jmra wrote: So after 30 days you request a new one?