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Re: Optics Planet and Products

Posted: Sun Jul 01, 2012 3:49 pm
by tacticool
1s1k52 wrote:Alrighty here is a little update. Shipped the belt back took about a week for a response. I told them not only was the gun belt not even a decent casual belt for just holding up your pants, but it was 6 inches to small. They refunded my shipping and for the belt and gave me 5% off. I thought that was pretty cool. I didn't even complain in a manner which constituted for a discount coupon. I was nice to the guy on the phone just politely told him what was up, told him I would shop again, thanked him and was about trying to say good bye. He stopped me and said he was putting in for them to check the sizing etc. I was cool with whatever so he confirmed my email. Today I got an email stating it is "stamped" 36" so keep in mind most manufatures run small. I guess I would have been ticked had they tried to explain to me I need to order a size 42 in Desantis belts? The belt was a 30" belt. I don't care what the sticker said. I measured the darn thing. Either way Ill do business again. I am not going to hold them accountable for someone elses merch.
:iagree: If I went to a store and bought a pair of jeans the manufacturer's label said was a 36" waist, but they were really 30", I would blame the manufacturer. Same thing if I got them home and the jeans felt like they would wear out quick or fall apart. I would avoid that manufacturer from now on if both those problems were in one pair of pants. :shock:

If the store let me return the pants without a hassle, I would shop there again. If they gave me a discount coupon for my trouble, I would definitely shop there again.

Re: Optics Planet and Products

Posted: Sun Aug 05, 2012 7:39 pm
by WinoVeritas
Have bought many times from Optics Planet, Dvor, TacticalStore, all without a problem (all the same company). Also quick resolve of any problem (tactical shooting glove came unstitched). Like the free shipping for orders over $29 and the 10% discount given for future purchases if you take the time to review a product purchased from them.

When I bought my TuckThis II it was about $10 cheaper from TacticalStore than OpticPlanet - go figure.

Re: Optics Planet and Products

Posted: Tue Aug 07, 2012 12:13 pm
by 1s1k52
WinoVeritas wrote:

When I bought my TuckThis II it was about $10 cheaper from TacticalStore than OpticPlanet - go figure.
yeah thats exactly what happened with the belt i ordered from them.