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Re: Thoughts about this online store
Posted: Sun Feb 03, 2013 11:15 pm
by G26ster
johncanfield wrote:uthornsfan wrote:...They are going to try and collect the 20% canceallation fee....
Has money changed hands? Did you sign any contract? I'm not an attorney (but I did have a semester of business law
) - if those two conditions haven't been met I don't believe the business has any recourse since there is no contract express or implied (but its been a long time since I studied the Uniform Commercial Code - the UCC). I do believe I would put them on the ignore list unless they actually had my CC number and attempted to make a charge. In that case, I would contest the charge to the CC company.
In any case, they sound like a business to avoid at any cost.
I am not a lawyer either, but from what I recall of business law and the UCC, a contract is an offer and an acceptance, for valuable consideration (like money). It does not have to be in writing, and I do not believe consideration has to change hands for it to be binding. But hey, as you can see by my portrait avatar, I'm just a 11 pound Siamese cat, so what do I know.
Re: Thoughts about this online store
Posted: Sun Feb 03, 2013 11:37 pm
by apostate
Without commenting on this specific situation, I note many hotels may charge cancellation fees.
Re: Thoughts about this online store
Posted: Mon Feb 04, 2013 2:45 pm
by txmatt
apostate wrote:Without commenting on this specific situation, I note many hotels may charge cancellation fees.
Doesn't seem even remotely similar. Besides most hotels only charge a fee if you cancel within 24 hours of your arrival or no show.
Charging a restocking fee is one thing, or a fee for a custom built item that they would have difficulty selling to someone else. Neither seems to be the case here. A 20% fee for not going through with an order after they can't be bothered to answer emails seems like a really terrible business practice.