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Re: Renewal wait

Posted: Fri Mar 21, 2014 9:01 am
by ready&waiting
Be VERY thankful if you received your license in a timely manner! I am on day 112 and still no update on web site. Submitted on November 29, 2013, received email on 1/14/14 that all paperwork had been received. In February I started calling; after 3 calls of being told to keep giving them more time I called again on 3/14/14. At this time I was told they didn't have any paperwork for me ......I explained that I had two emails to the contrary and so they ask me to email the forms again. I received an email later that day that said my paperwork had been "escalated this to the attention of the CHL supervisor for review and processing". Sooo, I'm waiting STILL (not too patiently I might add). If your application is more than 60 days old call them and don't take the standard " please wait longer" reply without getting all the facts!

Re: Renewal wait

Posted: Fri Mar 21, 2014 6:44 pm
by jmra
ready&waiting wrote:Be VERY thankful if you received your license in a timely manner! I am on day 112 and still no update on web site. Submitted on November 29, 2013, received email on 1/14/14 that all paperwork had been received. In February I started calling; after 3 calls of being told to keep giving them more time I called again on 3/14/14. At this time I was told they didn't have any paperwork for me ......I explained that I had two emails to the contrary and so they ask me to email the forms again. I received an email later that day that said my paperwork had been "escalated this to the attention of the CHL supervisor for review and processing". Sooo, I'm waiting STILL (not too patiently I might add). If your application is more than 60 days old call them and don't take the standard " please wait longer" reply without getting all the facts!
Have you called your state representative?

Re: Renewal wait

Posted: Fri Mar 21, 2014 8:41 pm
by ready&waiting
jmra wrote:
ready&waiting wrote:Be VERY thankful if you received your license in a timely manner! I am on day 112 and still no update on web site. Submitted on November 29, 2013, received email on 1/14/14 that all paperwork had been received. In February I started calling; after 3 calls of being told to keep giving them more time I called again on 3/14/14. At this time I was told they didn't have any paperwork for me ......I explained that I had two emails to the contrary and so they ask me to email the forms again. I received an email later that day that said my paperwork had been "escalated this to the attention of the CHL supervisor for review and processing". Sooo, I'm waiting STILL (not too patiently I might add). If your application is more than 60 days old call them and don't take the standard " please wait longer" reply without getting all the facts!
Have you called your state representative?
No, haven't called her yet. Thought I would give them the benefit of the doubt and see it they really expedited it or see if it's just another ploy ......

Re: Renewal wait

Posted: Fri Mar 21, 2014 8:48 pm
by jmra
ready&waiting wrote:
jmra wrote:
ready&waiting wrote:Be VERY thankful if you received your license in a timely manner! I am on day 112 and still no update on web site. Submitted on November 29, 2013, received email on 1/14/14 that all paperwork had been received. In February I started calling; after 3 calls of being told to keep giving them more time I called again on 3/14/14. At this time I was told they didn't have any paperwork for me ......I explained that I had two emails to the contrary and so they ask me to email the forms again. I received an email later that day that said my paperwork had been "escalated this to the attention of the CHL supervisor for review and processing". Sooo, I'm waiting STILL (not too patiently I might add). If your application is more than 60 days old call them and don't take the standard " please wait longer" reply without getting all the facts!
Have you called your state representative?
No, haven't called her yet. Thought I would give them the benefit of the doubt and see it they really expedited it or see if it's just another ploy ......
Usually your Rep will make a call for you to DPS after the 60 day mark. From what I hear this has been very successful.

Re: Renewal wait

Posted: Thu May 22, 2014 4:41 pm
by The Sarge
Renewal form done on website March 27th, 2014.
Today my status changed to background check complete manufacturing pending.
So they are right at the 60 day mark on me. Assuming it will change to mailed soon.
I got my FFL faster than this :) Oh well.

Re: Renewal wait

Posted: Thu May 22, 2014 5:22 pm
by 92f-fan
I applied to renew online Last week - I see that they hit my CC but I dont see any application pending when I log back in here

https://txapps.texas.gov/txapp/txdps/chl/options.do" onclick="window.open(this.href);return false;

I tried calling earlier in the week but the message says - we are too busy and not taking calls....

Ideas on how long it should take to renew with no issues ?

Re: Renewal wait

Posted: Thu May 22, 2014 7:15 pm
by Pawpaw
Nope, not a clue. I've never done it. :smilelol5:

Re: Renewal wait

Posted: Fri May 23, 2014 9:15 am
by The Sarge
92f-fan wrote:I applied to renew online Last week - I see that they hit my CC but I dont see any application pending when I log back in here

https://txapps.texas.gov/txapp/txdps/chl/options.do" onclick="window.open(this.href);return false;

I tried calling earlier in the week but the message says - we are too busy and not taking calls....

Ideas on how long it should take to renew with no issues ?
Well you and I both filed within weeks of each other and mine took right at 8 weeks....I had zero issues on my application to renew also. So I would have expectations of 8 weeks at least. My CHL doesnt expire until October....but I didnt wish to wait in case of "backlogs"........

Re: Renewal wait

Posted: Fri May 23, 2014 9:52 am
by chamberc
The Sarge wrote:
92f-fan wrote:I applied to renew online Last week - I see that they hit my CC but I dont see any application pending when I log back in here

https://txapps.texas.gov/txapp/txdps/chl/options.do" onclick="window.open(this.href);return false;

I tried calling earlier in the week but the message says - we are too busy and not taking calls....

Ideas on how long it should take to renew with no issues ?
Well you and I both filed within weeks of each other and mine took right at 8 weeks....I had zero issues on my application to renew also. So I would have expectations of 8 weeks at least. My CHL doesnt expire until October....but I didnt wish to wait in case of "backlogs"........
My renewal in March took a total of 8 calendar days.

Re: Renewal wait

Posted: Fri May 23, 2014 1:49 pm
by 92f-fan
The Sarge wrote:
92f-fan wrote:I applied to renew online Last week - I see that they hit my CC but I dont see any application pending when I log back in here

https://txapps.texas.gov/txapp/txdps/chl/options.do" onclick="window.open(this.href);return false;

I tried calling earlier in the week but the message says - we are too busy and not taking calls....

Ideas on how long it should take to renew with no issues ?
Well you and I both filed within weeks of each other and mine took right at 8 weeks....I had zero issues on my application to renew also. So I would have expectations of 8 weeks at least. My CHL doesnt expire until October....but I didnt wish to wait in case of "backlogs"........
Did we file within weeks of each other 5 years ago ? I just did the renewal last week ...

Like yours mine doesnt expire till much later in the year ... just want to get this behind me before I forget

Re: Renewal wait

Posted: Mon Jun 16, 2014 12:55 pm
by budroux2w
Just submitted my renewal, like many on here I did mine plenty early so I still have some time in case it gets delayed for some reason.

Re: Renewal wait

Posted: Thu Jun 19, 2014 9:08 am
by 92f-fan
mine arrived yesterday

Re: Renewal wait

Posted: Tue Jun 24, 2014 4:41 pm
by budroux2w
Status updated to pending BG check, i'd say mine is moving along fairly quickly.

Re: Renewal wait

Posted: Mon Jun 30, 2014 7:43 am
by CoolBreeze
92f-fan wrote:mine arrived yesterday
Congrats!

Re: Renewal wait

Posted: Tue Jul 15, 2014 10:48 am
by budroux2w
New license came in the mail yesterday, came in just under 30 days.