They're coming for your Air Conditioners!

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WildBill
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Re: They're coming for your Air Conditioners!

Post by WildBill »

SRO1911 wrote:Federal law requires you have a license to handle refrigerants - Texas requires you have state licensing for HVAC services, for a business. That license requires that you have much much insurance. I am not a lawyer, nor do I work for the regulatory commission but as far as I know - you would only need the epa license (the cheap one, specifically a type II) to work on your OWN a/c.
Kinda like gunsmithing - work on your stuff all you want, help a buddy out for fun - all good. Make a business out of it, take possession of other peoples weapons - get an FFL or end up in heap o' trouble
A little FYI - there are 4 sections to the epa test, Core I, II, III - you have to have the core to have the license. Each class allows a different type of equipment to be serviced basded on the amount of refrigerant in the system/size and type of system. Someone with all three will have a 'universal certification'. MOST places will let you test for all 3 sections for the same money, but you must pass the core to get any level of cert. The licenses does not expire but it is up to the tech to stay abreast of relevant changes in the laws.
:tiphat: Thanks for the explanation.
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

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WildBill wrote:
03Lightningrocks wrote:
WildBill wrote:
SRO1911 wrote:you have to have a license under e.p.a section 608 to purchase refrigerants. to get the license you have to take a test - the test costs 30-50 dollars. most places offer a studyguide and test for 100-150 check out epa test .com a manifold will run you 30-300 dollars, but a good manual yellowjacket is all you need for r22, should be 50 bucks or so with good hoses.
the skills to safely use it? thats up to you. You need to know the ambient air temp to determine the proper charge pressure, its not rocket science but you need to keep in mind that there is some danger associated with freon - including asphyxia, frostbite, destroying your very expensive ac unit and other bad crap.
I would have thought that a "normal" certified HVAC technician would already know this stuff. Maybe the guy who worked on my AC had his OSHA license. I didn't ask.
Most do know they are required to have EPA certification. BTW... I noticed you used the word certified. Certified technician is not the same as a licensed and insured contractor.
I did use the wrong word. I did not know that a person needed a license to install or repair A/C units.
Yeah, in an attempt to protect home owners from felons, the state decided to require all service technicians fill out a form and pay a fifty dollar a year fee to register with the state. Some of these guys are now using that certification card to fool people into thinking they are allowed to perform contracting work. They have zero legal authority to be doing work on their own.

Here is one difference. A service technician working under proper licensing makes a mistake that burns your house down. He will have insurance that will more than cover the situation. Joe Bob, the certified service tech, "doing you a deal" , has no insurance and most likely couldn't afford to pay if he burned your dog house down. Typically this is the very guy that claims legitimate companies are ripping people off by what they charge.

Here is a gun analogy. I can make a zip gun for about twenty bucks that will fire a bullet out the end of the barrel. Why does it cost me 1400 bucks to buy a gun that fires a bullet out the end of the barrel from Kimber?

Like the freon cost mentioned so eloquently in an earlier post, along with an opinion questioning professional HVAC companies integrity. Those type comments stem from a serious lack of knowledge on the actual costs to run a real business.

It is like claiming that Pappa Johns is ripping me off when they deliver a pizza and wings to my house and charge me enough to buy the raw ingredients to make ten pizzas and fifty wings. How about that cup of coffee I drank that cost me a dollar fifty? Heck... I paid for ten pots! What is that all about. Waffle house ripping me off? Nope... It is about what it cost to get that cup of coffee conveniently in front of me so I can simply drink it.

Funny stuff to anyone who thinks about the raw costs of anything compared to what it cost for the end user to purchase that service/product. It cost serious money to operate a legitimate business. Any business ! Especially a service type business.

My apologies for getting a little sideways with my response but nothing digs in my craw like being told, by a maintenance guy or some other guy working on the outer edges of a legitimate HVAC service company, that I am ripping people off with what I charge. We don't sit around the kitchen at night with our wives just randomly making up numbers. What we charge is based on calculations and formulas we have to use to insure we are not out of business in six months. The very same formulas and business plans used by other service sector companies. It is after all, a real business, not just something we do on the side.

Be careful who you trust to work on your HVAC equipment. At the very least, make sure it is a Properely licensed and insured HVAC contractor.
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

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Blindref757 wrote:We replaced our entire unit and air handler (coils) last summer. We had a 10 seer, upgraded to a 13 seer and the electric bill went from $350 to $140 in the summer. At that rate, I'll recover the $4800 I spent in about 3 years. I also installed a thermostatically controlled attic vent that runs from about 10 am until about 8 pm. This pulls 140* air out of my attic and pulls in 90* air from my soffit vents which allows my coils to work more efficiently and reducing the heat loss in my ducts. My house is cool all the time! It is worth it to repace a 10 yr old unit with today's new high-efficiency units.
Amazing, isn't it? We have units now that get as high as 21 SEER! Imagine the change froma 10 to a 21! When I started in this business, most new units were around 8 SEER. 10 SEER was considered the " good stuff". :mrgreen: now?.. 13 is the lowest allowed and soon the lowest allowed will be 14 SEER.

At the same time, I remember when folks paid 3 cents a kwh for electricity. I did the math on my actual cost the other day and with taxes and all the fees added in, I am paying almost 14 cents a kwh. I don't think most of us would want to see a bill these days using an 8 SEER unit!

Your experience with the higher SEER level is probably the single most common comment we get from customers who replace their equipment.

:thewave
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Re: They're coming for your Air Conditioners!

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Last edited by flb_78 on Sat Jun 23, 2012 3:08 pm, edited 1 time in total.
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RottenApple
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Re: They're coming for your Air Conditioners!

Post by RottenApple »

03Lightningrocks wrote:Funny stuff to anyone who thinks about the raw costs of anything compared to what it cost for the end user to purchase that service/product. It cost serious money to operate a legitimate business. Any business ! Especially a service type business.
Amen! I own and manage a non-emergency medical transport company. It amazes me that some people call to get quotes for their trip and flip out at the price. They'd prefer to go with "Crazy Ed's Wheelchair Taxi" (who doesn't have commercial auto insurance, business insurance, require drivers to have a CDL w/ passenger endorsement, CPR training, etc) because he's 1/2 our cost. What frightens me though is that I see some hospitals doing the same thing! :shock:
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Re: They're coming for your Air Conditioners!

Post by gringo pistolero »

03Lightningrocks wrote:It is like claiming that Pappa Johns is ripping me off when they deliver a pizza and wings to my house and charge me enough to buy the raw ingredients to make ten pizzas and fifty wings. How about that cup of coffee I drank that cost me a dollar fifty? Heck... I paid for ten pots! What is that all about. Waffle house ripping me off? Nope... It is about what it cost to get that cup of coffee conveniently in front of me so I can simply drink it.
The big difference is I don't need a license from the FDA to buy food at HEB and cook it at my own home.
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Re: They're coming for your Air Conditioners!

Post by carlson1 »

03Lightningrocks wrote: We have design consultants that will come to your home and check for proper sizing, tell you all about the options and choices in effeciency's and leave you with pricing on those options. We offer this service at no charge. We will spend all the time you want to spend answering any questions you may have. Of coarse our hope is that after comparing our design consultant with the people other companies send out, you will realize we will provide you the most professional service and honor us with your business. I can promise you this, the quality of our installations are second to none.
I may be calling on you for four A/C units at our Church in Irving.
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

Post by 03Lightningrocks »

gringo pistolero wrote:
03Lightningrocks wrote:It is like claiming that Pappa Johns is ripping me off when they deliver a pizza and wings to my house and charge me enough to buy the raw ingredients to make ten pizzas and fifty wings. How about that cup of coffee I drank that cost me a dollar fifty? Heck... I paid for ten pots! What is that all about. Waffle house ripping me off? Nope... It is about what it cost to get that cup of coffee conveniently in front of me so I can simply drink it.
The big difference is I don't need a license from the FDA to buy food at HEB and cook it at my own home.
You don't need a license to work on your own HVAC either. You need EPA certification to buy Refrigerant(a hazardous substance). By the way, you also don't need a license to go straight to a farmer and buy food. Why go to HEB and let them "rip you off"? :mrgreen:

The point I was making and I think most folks get, is that the raw cost of a product or service is just the tip of the ice berg when it comes time to figure out the true cost of providing that service or product to the end user. HEB sure isn't selling that meat to you at cost.
Last edited by 03Lightningrocks on Sat Jun 23, 2012 6:20 pm, edited 1 time in total.
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

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carlson1 wrote:
03Lightningrocks wrote: We have design consultants that will come to your home and check for proper sizing, tell you all about the options and choices in effeciency's and leave you with pricing on those options. We offer this service at no charge. We will spend all the time you want to spend answering any questions you may have. Of coarse our hope is that after comparing our design consultant with the people other companies send out, you will realize we will provide you the most professional service and honor us with your business. I can promise you this, the quality of our installations are second to none.
I may be calling on you for four A/C units at our Church in Irving.
That would be fine. Give us a call on Monday if you would like. We can talk about what you are wanting to get accomplished and figure out an economical way of doing it. 972- 527-3840. Ask for me, Ron Durham and if you would, tell the person who answers the phone that you know me from the CHL forum and I am expecting your call. If I am busy with another customer I can call you right back.
Thanks for the opportunity...

Ron :tiphat:
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

Post by 03Lightningrocks »

RottenApple wrote:
03Lightningrocks wrote:Funny stuff to anyone who thinks about the raw costs of anything compared to what it cost for the end user to purchase that service/product. It cost serious money to operate a legitimate business. Any business ! Especially a service type business.
Amen! I own and manage a non-emergency medical transport company. It amazes me that some people call to get quotes for their trip and flip out at the price. They'd prefer to go with "Crazy Ed's Wheelchair Taxi" (who doesn't have commercial auto insurance, business insurance, require drivers to have a CDL w/ passenger endorsement, CPR training, etc) because he's 1/2 our cost. What frightens me though is that I see some hospitals doing the same thing! :shock:
In a sadistic way, it gives me comfort reading I am not in the only profession dealing with this kind of problem. I love the "Crazy Ed's Wheelchair Taxi" reference!!! In my business we refer to that guy as "Joe Bob's Air Conditioning"... LOL. We run criminal background checks on anyone who works for us to insure I am not sending a criminal to your home. That is just one of the many steps we take to protect our customers and our reputation.

I know of one "Joe Bob" working here in Plano who was in the penitentiary for five years for assualt. His wife took out a license in her name and Joe Bob Hottemper is the guy who comes to your home if you are unfortunate enough to call them. The state can't do diddly about it because she is the license holder. The enforcement division for Texas Licensing and Regulation is EXTREMELY understaffed and they can only find the time to deal with issues AFTER there is a complaint from a customer. I guess Joe Bob Hottemper has to beat up somebodies wife while running a service call before the state can do anything. I actually worked for this guy as a sub contract installer during my first year in this business. This was before his assualt conviction and even back then I just knew there was something "not right" about that guy. I did maybe three jobs for him before deciding to do something different. I was not surprised to hear he was in prison. I was more surprised to hear he was out.

There is a company working out of Ft. Worth that has been through a dozen different license holders over the past ten years. They advertise cut rate work and then perform shoddy service and rip people off. People complain to the state, the state suspends their license and they choose a new person from the company to hold the next license and make a slight name change to hide under the radar. We had a feller from Allen call us after these clowns ran the slow shuck on him because they wouldn't honor the warranty. They actually told him he got what he paid for...LOL. He told me what he paid and I could not figure out how they did the job that cheap. Later I find out they were buying equipment on credit and playing a cash flow scam on the suppliers. I also learned they were using day laborors to do the installs.

There is always a reason. One just has to spend some time investigating to find the reason. Some folks suffer snow blindness and don't want to know the good deal may not be so good. We all have a desire to get something for nothing.... I think it is human nature.

I feel your pain... ;-) .
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Re: They're coming for your Air Conditioners!

Post by RPBrown »

03Lightningrocks wrote:
gringo pistolero wrote:
03Lightningrocks wrote:It is like claiming that Pappa Johns is ripping me off when they deliver a pizza and wings to my house and charge me enough to buy the raw ingredients to make ten pizzas and fifty wings. How about that cup of coffee I drank that cost me a dollar fifty? Heck... I paid for ten pots! What is that all about. Waffle house ripping me off? Nope... It is about what it cost to get that cup of coffee conveniently in front of me so I can simply drink it.
The big difference is I don't need a license from the FDA to buy food at HEB and cook it at my own home.
You don't need a license to work on your own HVAC either. You need EPA certification to buy Refrigerant(a hazardous substance). By the way, you also don't need a license to go straight to a farmer and buy food. Why go to HEB and let them "rip you off"? :mrgreen:

The point I was making and I think most folks get, is that the raw cost of a product or service is just the tip of the ice berg when it comes time to figure out the true cost of providing that service or product to the end user. HEB sure isn't selling that meat to you at cost.
03Lightningrocks is partially correct here. By law you can work on your own a/c system IF IT IS IN YOUR PERSONEL HOME. You cannot however (by law) work on the a/c in rental property that you own. As for purchasingrefrigerant, you have to be EPA certified to purchase refrigerant. This is a 10 hour course and some knowlege of a refrigeration system is required. Now the downside to this is that most supply houses will not sell refrigerant to you unless you have (1) EPA crtification and (2) you are either licensed or work directly for a licensed contractor.
He is also correct in stating that there are now 2 classifications for technicians, Registered and Certified. A registered tech only means that he has sent his $20 to the state and they have done a background check. A Certified tech is the same as above but has also passed specific classes to rate being certified.

As a license holder , I can employee registered and certified techs that work under my license and insurance while on the job. You as a homeowner can ask to see any techs card to see if he is certified or regitered. Also, the license number of the license holder will be on the front fender of the service truck. All paperwork (invoice, business cards, letterhead) should also have this number on it. IT will read TACL-0XXXX-E, C, or R. Texas Department of License and Regulations has issued a statement that as of May of this year, they are going to start making the actual license card gold in color to make it easier to identify from certified and registered techs. However, that has been delayed a little.

One thing that I want to caution you about is a tech that wil come out, give you a quote for work to be performed and then tell you that he can do it cheaper in his off time and you pay him directly. 3 things wrong here. (1) in a lot of cases they will still use company parts and truck to come do this work. That is theft on the techs part (2) You lose all insurance protection from the company and (3) you lose any and all warranty that would be issued for the repair. I had to termnate 2 techs this summer alone for doing this.

If you have any doubt about a company being licensed, you can go to he TDLR website and look it up. Your local ACCA chapter can also help you find a reputible company.
Just do your homework and get at least 3 quotes before you make a purchase of equipment.

One other thing I want to caution you about. SEER ratings are generally a nominal rating. They can advertise a 21 SEER system as long as there is at least 1 combination (usually a 3 ton with electric variable speed fan coil) that will meet the SEER rating. Ask them to show you the ARI actual rating, and copy he reference number down. Then go to the ARI website and see what the actual SEER rating is. You will also need the model number for both inside and outside equipment. If its gas heat you will also need the model number of the furnace.

Let me kow if you have any more questions.
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03Lightningrocks
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Re: They're coming for your Air Conditioners!

Post by 03Lightningrocks »

Excellent info rpbrown!!!! :tiphat:
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Re: They're coming for your Air Conditioners!

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03Lightningrocks wrote:
Blindref757 wrote:We replaced our entire unit and air handler (coils) last summer. We had a 10 seer, upgraded to a 13 seer and the electric bill went from $350 to $140 in the summer. At that rate, I'll recover the $4800 I spent in about 3 years. I also installed a thermostatically controlled attic vent that runs from about 10 am until about 8 pm. This pulls 140* air out of my attic and pulls in 90* air from my soffit vents which allows my coils to work more efficiently and reducing the heat loss in my ducts. My house is cool all the time! It is worth it to repace a 10 yr old unit with today's new high-efficiency units.
Amazing, isn't it? We have units now that get as high as 21 SEER! Imagine the change froma 10 to a 21! When I started in this business, most new units were around 8 SEER. 10 SEER was considered the " good stuff". :mrgreen: now?.. 13 is the lowest allowed and soon the lowest allowed will be 14 SEER.

At the same time, I remember when folks paid 3 cents a kwh for electricity. I did the math on my actual cost the other day and with taxes and all the fees added in, I am paying almost 14 cents a kwh. I don't think most of us would want to see a bill these days using an 8 SEER unit!

Your experience with the higher SEER level is probably the single most common comment we get from customers who replace their equipment.

:thewave
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Re: They're coming for your Air Conditioners!

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03Lightningrocks wrote: Here is a gun analogy. I can make a zip gun for about twenty bucks that will fire a bullet out the end of the barrel. Why does it cost me 1400 bucks to buy a gun that fires a bullet out the end of the barrel from Kimber?

Like the freon cost mentioned so eloquently in an earlier post, along with an opinion questioning professional HVAC companies integrity. Those type comments stem from a serious lack of knowledge on the actual costs to run a real business.

It is like claiming that Pappa Johns is ripping me off when they deliver a pizza and wings to my house and charge me enough to buy the raw ingredients to make ten pizzas and fifty wings. How about that cup of coffee I drank that cost me a dollar fifty? Heck... I paid for ten pots! What is that all about. Waffle house ripping me off? Nope... It is about what it cost to get that cup of coffee conveniently in front of me so I can simply drink it.

Funny stuff to anyone who thinks about the raw costs of anything compared to what it cost for the end user to purchase that service/product. It cost serious money to operate a legitimate business. Any business ! Especially a service type business.

My apologies for getting a little sideways with my response but nothing digs in my craw like being told, by a maintenance guy or some other guy working on the outer edges of a legitimate HVAC service company, that I am ripping people off with what I charge. We don't sit around the kitchen at night with our wives just randomly making up numbers. What we charge is based on calculations and formulas we have to use to insure we are not out of business in six months. The very same formulas and business plans used by other service sector companies. It is after all, a real business, not just something we do on the side.

Be careful who you trust to work on your HVAC equipment. At the very least, make sure it is a Properely licensed and insured HVAC contractor.
Be nice to Rocks .... He also has expenses for technical stuff, like email research, server updates, Alheimer proofing his systems ... :anamatedbanana :reddevil
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