TexasCHLforum.com

Griffin wrote:Application: 12/21/15
Fingerprints: 12/23/15
Class: 1/16/16
CHL 100 Received: 1/20/16
Contacted State Rep: 3/23/16
DPS Called to inform license was mailed: 3/30/16
Website Change: 3/31/16
Plastic in Hand: Still nothing as of 4/12/16

I called DPS today and all they could tell me is that it was shown to be sent to me 3/30/16 and that I have to wait 7-10 business days to receive my license in the mail. If I don't have it after that, I have to wait until 30 days from the issue date to request a replacement.

Forget that... Call and DEMAND to speak with a SUPERVISOR!!! You should've had it by now!!!

Day 83.

Nothing.

I petition that EVERYONE who DID NOT get their PLASTIC IN HAND in 60 CALENDAR DAYS should be REFUNDED their APPLICATION FEES!!! What do y'all think about that? I think its fair... We paid for something with LAWS and RULES which STIPULATES us getting what we should ALREADY BE ENTITLED TO DO BY OUR CONSTITUTIONAL RIGHTS... And if we can do OUR PARTS.... but the government can't AT LEAST do what they are "SUPPOSED" to do, then I think we should be REIMBURSED for THEIR FAILURES!!! I bet you anything, THEY WOULDN'T EVER MISS ANOTHER DEADLINE AGAIN IF THIS WERE TO OCCUR!!! I don't think we should be "TAXED" like this anyways. Like I said... We should be like Arizona, where ANYONE can carry, as long as you don't have any FELONIES!!!

1badazzman35 wrote:So I just got off the phone with RSD. I spoke to a supervisor in the Data Entry section who stated to me that my application was in Background Check Verification. I asked him "Why is that taking so long?" I sent yall ALL OF MY SUPPORTING DOCUMENTS which included ALL of my previous criminal charges (which didn't go anywhere once it made it to the courts), and I went to ALL of the COUNTIES where there were hiccups at and sent you the CERTIFIED DISPOSITIONS to these cases. He called the supervisor of Background Check (Eligibility) who actually says "Yes or No" and he called me back promptly (within 5 minutes). He stated to me that they sent me a letter on the 7th which I probably just haven't received yet. I asked him, "What did that letter say?" He replied, " That they needed more documents in regards to my criminal cases." I told him that "They already HAD ALL OF THESE, that I had submitted ALL OF THEM WITH MY APPLICATION." He started looking through the system and replied, "I apologize sir, you are absolutely correct, you did submit everything we were going to need to get you approved if it all looks good." He said he had my stuff and he was going to go find an available investigator right then that was free and get them to go over my stuff, and that it shouldn't take that person very long for them to make a determination (within a matter of 15 mins) and that he personally would call me back as soon as they made that determination and let me know something. So lets see... hopefully he will call me back and give me the okay that everything was good and that I will be sent for printing! We will see... I will update when I find out. My all in was Jan. 28th.

This OBVIOUSLY goes to show that they DO NOT HAVE THEIR S**T TOGETHER THERE!!!

So I am guessing I made another MISTAKE... I forgot to get this supervisor's DIRECT PHONE NUMBER... Haven't heard anything back yet. So much for a "few minutes!" I hate when someone "gives me their word" on something and then doesn't FOLLOW THROUGH WITH IT!!! Irritating... VERY IRRITATING!!!

Got the call this afternoon...I am approved and off to printing. Folks, it's be a lot of fun, thank you all for helping not pull what is left of my hair out!

All In January 11th 2016

Approval call April 12th 2016

Almost three months to the day...

Folks, I am out.

zencurry wrote:Got the call this afternoon...I am approved and off to printing. Folks, it's be a lot of fun, thank you all for helping not pull what is left of my hair out!

All In January 11th 2016

Approval call April 12th 2016

Almost three months to the day...

Folks, I am out.

Congratulations. Stay safe.

zencurry wrote:Got the call this afternoon...I am approved and off to printing. Folks, it's be a lot of fun, thank you all for helping not pull what is left of my hair out!

All In January 11th 2016

Approval call April 12th 2016

Almost three months to the day...

Folks, I am out.

Congrats!!!

1badazzman35 wrote:

1badazzman35 wrote:So I just got off the phone with RSD. I spoke to a supervisor in the Data Entry section who stated to me that my application was in Background Check Verification. I asked him "Why is that taking so long?" I sent yall ALL OF MY SUPPORTING DOCUMENTS which included ALL of my previous criminal charges (which didn't go anywhere once it made it to the courts), and I went to ALL of the COUNTIES where there were hiccups at and sent you the CERTIFIED DISPOSITIONS to these cases. He called the supervisor of Background Check (Eligibility) who actually says "Yes or No" and he called me back promptly (within 5 minutes). He stated to me that they sent me a letter on the 7th which I probably just haven't received yet. I asked him, "What did that letter say?" He replied, " That they needed more documents in regards to my criminal cases." I told him that "They already HAD ALL OF THESE, that I had submitted ALL OF THEM WITH MY APPLICATION." He started looking through the system and replied, "I apologize sir, you are absolutely correct, you did submit everything we were going to need to get you approved if it all looks good." He said he had my stuff and he was going to go find an available investigator right then that was free and get them to go over my stuff, and that it shouldn't take that person very long for them to make a determination (within a matter of 15 mins) and that he personally would call me back as soon as they made that determination and let me know something. So lets see... hopefully he will call me back and give me the okay that everything was good and that I will be sent for printing! We will see... I will update when I find out. My all in was Jan. 28th.

This OBVIOUSLY goes to show that they DO NOT HAVE THEIR S**T TOGETHER THERE!!!

So I am guessing I made another MISTAKE... I forgot to get this supervisor's DIRECT PHONE NUMBER... Haven't heard anything back yet. So much for a "few minutes!" I hate when someone "gives me their word" on something and then doesn't FOLLOW THROUGH WITH IT!!! Irritating... VERY IRRITATING!!!

Finally found a number that I could get back in touch with this guy... On the phone with him now... ON HOLD while he went to check... Crossing my fingers!! LOL

My patience is OBVIOUSLY wearing PRETTY THIN at this point!! LOL

And so I was put on hold, was waiting, came back on and he stated, "Let me clear this other thing off my screen, and it looks like.....

I WAS DISCONNECTED... DID THIS GUY JUST HANG UP ON ME??? What the H*LL??? MY BLOOD IS STARTING TO BOIL!!! WHAT KIND OF CUSTOMER SERVICE IS THIS?? THIS IS SUPPOSED TO BE A SUPERVISOR!!!



No phone call back and he had my number, I called back in and got his voicemail... His voicemail had another number to contact if he didn't answer. Called it and spoke to a woman. She said she would try to track down the supervisor and get him to call me back or she would before she left. She took my name and number.... So the WAIT CONTINUES..... I think I have gotten better "customer service" than this from McDonalds!!!



Okay... an investigator called me back and they are having an issue with a couple CLASS C "Simple Assaults" I had from when I was a youngster just getting into a fight. They said that they just needed to verify that it wasn't against a "family member." Im like, "Wow!" "Really???" I assured the woman that it wasn't any form of "Family Violence" type thing and that it was all good. They have to still try to verify through the Municipality and the JP courts that this is "accurate" though but it's like I told the woman, "Good Luck with that!" " That when I tried to call them on these, they couldn't even FIND THE RECORDS on these 2 incidents at first and I had to EXPLAIN to the court clerk who was helping me that THEY DID EXIST and after waiting a while, they were finally able to find it. I called them before I submitted my application so I had ACCURATE DATES for DPS so that they didn't say I was "trying to hide anything," but I can't believe this is hanging this crap up!! Guess I'm glad I didn't have a "brother" who liked to fight or anything and we got caught... That is kinda ridiculous though if you ask me... think that is getting a little too picky!!! *smh*

1badazzman35 wrote:

1badazzman35 wrote:

1badazzman35 wrote:So I just got off the phone with RSD. I spoke to a supervisor in the Data Entry section who stated to me that my application was in Background Check Verification. I asked him "Why is that taking so long?" I sent yall ALL OF MY SUPPORTING DOCUMENTS which included ALL of my previous criminal charges (which didn't go anywhere once it made it to the courts), and I went to ALL of the COUNTIES where there were hiccups at and sent you the CERTIFIED DISPOSITIONS to these cases. He called the supervisor of Background Check (Eligibility) who actually says "Yes or No" and he called me back promptly (within 5 minutes). He stated to me that they sent me a letter on the 7th which I probably just haven't received yet. I asked him, "What did that letter say?" He replied, " That they needed more documents in regards to my criminal cases." I told him that "They already HAD ALL OF THESE, that I had submitted ALL OF THEM WITH MY APPLICATION." He started looking through the system and replied, "I apologize sir, you are absolutely correct, you did submit everything we were going to need to get you approved if it all looks good." He said he had my stuff and he was going to go find an available investigator right then that was free and get them to go over my stuff, and that it shouldn't take that person very long for them to make a determination (within a matter of 15 mins) and that he personally would call me back as soon as they made that determination and let me know something. So lets see... hopefully he will call me back and give me the okay that everything was good and that I will be sent for printing! We will see... I will update when I find out. My all in was Jan. 28th.

This OBVIOUSLY goes to show that they DO NOT HAVE THEIR S**T TOGETHER THERE!!!

So I am guessing I made another MISTAKE... I forgot to get this supervisor's DIRECT PHONE NUMBER... Haven't heard anything back yet. So much for a "few minutes!" I hate when someone "gives me their word" on something and then doesn't FOLLOW THROUGH WITH IT!!! Irritating... VERY IRRITATING!!!

Finally found a number that I could get back in touch with this guy... On the phone with him now... ON HOLD while he went to check... Crossing my fingers!! LOL

My patience is OBVIOUSLY wearing PRETTY THIN at this point!! LOL

And so I was put on hold, was waiting, came back on and he stated, "Let me clear this other thing off my screen, and it looks like.....

I WAS DISCONNECTED... DID THIS GUY JUST HANG UP ON ME??? What the H*LL??? MY BLOOD IS STARTING TO BOIL!!! WHAT KIND OF CUSTOMER SERVICE IS THIS?? THIS IS SUPPOSED TO BE A SUPERVISOR!!!

I'm like you; I had some old charge against me from another state and I sent in the documents to them along with my application. They sent me a letter on April 6th and I did not get it until April 11th. The whole supervisor hanging up on you is basically saying we cannot do anything, screw you. The DPS RSD is not representing Texas and our values very well....

TeachMan2016 wrote:via Imgflip Meme Maker

Awesome PIC!!!

Seems like this is gonna be the truth to this as we "WAIT FOR RSD" to pull their heads out from up their butts to get crap done for us!!!

Had I have known back in the day what I know now.... I would've fought those stupid little piss ant Class C misdemeanors out like everything else, until I got that nice little "Not Guilty/Dismissed" verdict, then I wouldn't be playing Reindeer Games with the RSD right now over STUPID PETTY CRAP!!

Texas RSD

Stands for....

Relaxed Slow Day
or
Revelations Start Day
or
Refusing Support Demeanors

Received a phone call this morning saying I was approved and my license is off to printing. All in date was 1/6.

Myself
Online Application - Jan 31
LTC - Jan 28
All forms RSD - Jan 31
Fingerprints - Feb 8
Status Change - ???
Plastic In Hand - ???

My Wife
Online Application - Jan 31
LTC - Jan 28
All forms RSD - Jan 31
Fingerprints - Feb 4
Status Change - April 13
Plastic in hand - ???

TeachMan2016 wrote:

TangoX-ray wrote:

TeachMan2016 wrote:Finally got the, "agency letter" that the email from the DPS sent me.

I needed to send in some extra documents and I did so last night. Immediately I received the email that the DPS received uploaded documents (I'm sure that is just an automated system).

They have procedures that state that they now have 180 extra days to complete my application and make a decision...

Current wait: 90 days

Estimated license date: October 18th (180 days later).

Is it 180 additional days or 180 days total from date of application? If it's the latter, then you'd be looking at July.

If I read correctly it said an "additional 180 days." I'm guessing its their way of saying who cares if he paid us to do a job in timely manner.

Much patience to you.