TexasCHLforum.com

I sent mine directly back to Sig, when I told the LGS owner he fussed at me a tad since he wanted to provide full service including sending whatever he sold back to the factory if necessary. Nice guy.

My turnaround time was supposed to be two weeks and like you I wasn't happy doing without the newest member of the family for a while.

So two weeks passes by and my wife and I are having dinner at a restaurant and I get a phone call from a gun shop in Anchorage, Alaska informing me they have my repaired P238 . WHAT? Sig somehow sent my 238 to them in error. So then my choices were:

a) they send it back to Sig in New Hampshire, Sig sends it to me
b) I pay the Anchorage LGS a $50 FFL fee and they send it to my LGS

As much as it hurt, I chose option a and resigned myself to waiting another week. I called Sig asap and told them what happened and they were a bit shocked and were going to throw me a bone for all of the hassle - I was either going to get extra magazines or a Sig trigger guard laser for free. Finally the 238 showed up and in the box was a laser. Thanks Sig!

Thanks. I've talked with Kyle and Andy so far. Kyle is by far friendlier than Andy. But neither sounded very knowledgeable.

Well, getting a laser guard for the hassle wasn't too shabby! I do hope they don't send my gun to Anchorage though!

armanius wrote:Thanks. I've talked with Kyle and Andy so far. Kyle is by far friendlier than Andy. But neither sounded very knowledgeable.

Surely you aren't referring to our own AndyC!?!?!

Got notification from Sig today that P238 is getting shipped back to me via Fed Ex.

10 days turnaround time. Awesome.

Sure beats the local LGS stating that it would take the LGS three days just to get a RMA from Sig, and that the total turnaround time would likely be 6-8 weeks.

armanius wrote:..Sure beats the local LGS stating that it would take the LGS three days just to get a RMA from Sig, and that the total turnaround time would likely be 6-8 weeks.

Yikes!

Glad it's on way back.

Thanks guys!

I'll definitely report back. Sig rep said they replaced the extractor. The extractor looked fine to me when I looked at it. But I'm no expert. Too bad 380 ammo is so expensive and hard to come by. Shooting three boxes of 380 is going to be at least $60. Aargh.

armanius wrote:.. Sig rep said they replaced the extractor. ...

That's what they did with mine and test fired it.

johncanfield wrote:

armanius wrote:.. Sig rep said they replaced the extractor. ...

That's what they did with mine and test fired it.

Have you had any issues with the P238 since then?

How's that laser guard going? That was pretty cool of Sig.