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you might send them an email to see if they received everything, same thing happened to me and the morning after i emailed them my status updated to show everything had been received. their web site hasn't always been 100% reliable. when you log in, their email address is at the bottom of the screen i believe, i've always gotten a response within a few hours.BowhunterMac wrote:I did my online App on 1/12 and FAST prints on 1/14 and mailed my packet same day priority. USPS shows Austin received 1/15(Sat morn). Been 12 calendar days since they received it.... Website still shows waiting to receive required materials. ??? No criminal background here, wonder why I'm getting no status info?
nope, latest response is "if we need anything, we'll send you a letter". i was going to go ahead and get notarized copies of my arrest report and court records and send them in, hoping to speed up the process, but ran into a little trouble with that yesterday. i called the county courthouse where the records are kept and spoke to the person who handles juvenile records (also happens to be a family friend that i've known for years) and she told me that the records are sealed and would probably require a special court order to release them. she did say that if i had a letter from the DPS stating that they need those records, that would help, but it's not very likely that i could just get them on my own prior to the DPS requesting them. looks like it's going to be quite a bit longer for me, i'd be surprised if get my CHL by March, i'm hoping April at the latest. oh well, i put off taking the course for over a year, another couple months won't hurt (unless i get mugged or something like that of course).jcarp02 wrote:rmr- any updates on yours yet?
It was 8-9 business days before I saw any update on the website other than that my application had been received.macattac wrote:Online app was filled in 1/12, class 1/15 and pakcet received at DPS on 1/20. No update on the website yet. Maybe soon.
I had the same address issue and just happened to catch the difference on the checklist. I feel your pain. They seem to have it together these days compared to what I've read. You probably have a lot of company. I'll bet they open a lot of packets, see the barcode and forward them to the correct department every day. Might set you back a day at most for interoffice mail. Hang in there!pcgizzmo wrote:Did online app and instructor gave us pre-addressed envelope and I assumed it was the right address. It wasn't the right one for the online app and I didn't double check.
scooter1966 wrote:I had the same address issue and just happened to catch the difference on the checklist. I feel your pain. They seem to have it together these days compared to what I've read. You probably have a lot of company. I'll bet they open a lot of packets, see the barcode and forward them to the correct department every day. Might set you back a day at most for interoffice mail. Hang in there!pcgizzmo wrote:Did online app and instructor gave us pre-addressed envelope and I assumed it was the right address. It wasn't the right one for the online app and I didn't double check.
if you have a clean record then you should see something within 2-3 weeks. good luckBowhunterMac wrote:Ok, I'm finally showing status on DPS website!!
Online app------1/12
FAST prints-----1/14
Mailed to DPS--1/14
Received there-1/15
Online Status---1/27; Background check in progress.
It took about 8-9 business days to appear as someone previously posted.
I'm hoping it speeds right along, we will see!
rmr1923 wrote:if you have a clean record then you should see something within 2-3 weeks. good luckBowhunterMac wrote:Ok, I'm finally showing status on DPS website!!
Online app------1/12
FAST prints-----1/14
Mailed to DPS--1/14
Received there-1/15
Online Status---1/27; Background check in progress.
It took about 8-9 business days to appear as someone previously posted.
I'm hoping it speeds right along, we will see!
lol