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Greetings--

C-TAC is about 2 yrs old. Its been worn almost daily since purchasing it.

The sweat shield broke the other day. It just snapped off while I was wearing it. *shrugs*. I ground the remains of the piece down and still use the holster.

Anyone else have a piece of their CompTac or another kydex holster break in what seems ( to me) a short time ?

I know 1 other person who had something similar happen to him - the company took care of him.

He had the paddle break off after a few years use (probably put it on/took it off over 1500 times) and the paddle broke. He wanted to buy a new one and it was given to him for free instead.

Kalrog wrote:I know 1 other person who had something similar happen to him - the company took care of him.

He had the paddle break off after a few years use (probably put it on/took it off over 1500 times) and the paddle broke. He wanted to buy a new one and it was given to him for free instead.

Now THAT is great service.

Just call CompTac today and they will take good care of you.

Best customer service I've ever encountered. I wouldn't be suprised if you have a new holster by Saturday.

I had one of the old model "Undercover" that had the molded on clips. It broke & they made it good for me too by sending a new one. I purchased the Gurkha strut to go on it.
I saw great CS too.

BTW - I get all my peper from them too. Close. Fox OC. Fast delivery. Home town folks.

Greetings--

Thanks to all the folks replying.
I have heard on numerous occasions that CompTac stood behind their products.

I called and spoke with two staff there about my broken holster. I was informed that 1) it was "out of warranty"
2) They would not replace it
3) I could buy just the holster w/o the clips and pay a 10% discounted price plus shipping.

Hummmm......

Updates IF they occur

When mine broke (does this sound like a common occurance?) I called them because I could not find the same model on their web site or anywhere else, and I liked that model, it was old. I had every intention of buying a new one as the old one had seen a lot of service. I initially asked if they had just the part to sell, so I could fix it. They told me that the old model had indeed been discontinued, they wouldn't sell me a part, even if I could convince them I was technically competent to replace it myself, and that they didn't have a comparable model.

I bought a DeSantis.

I have had a similar non stellar experience with Comp Tac as well. They don't run things the way they used to.

Positive Experience:

I just bought an infidel holster from them and messed up in the ordering and accidentally ordered 3 somehow at 80$ a piece. Well I called them and within about 20 seconds I was talking to a real live human who transfered me to the correct department who picked up almost instantly. They were really nice and took care of my problem quickly. I prob. spent maybe 5 minutes on the phone with them.

I can't wait to see how my holster works out, it may be cheap but I took a temporary vow of poverty and its all I could afford lol.

Just to chime in that I have six Comp-Tac holsters, four double-mag carriers, a shotshell holder, and a belt. Oh, and one of their caps.

Good stuff, good prices, and good company...IMHO.

Piney, IMO your holster is better off without the sweatshield.

I first tried one of Comp-Tac's OWB holsters and it did not fit my gun and it printed ridiculously, and I did not/do not like their standard belt clips. Later I tried their (IWB) CTAC holster; I really like the flexible belt attachment, but specifically ordered some slightly different belt clips that require threading the belt through the clips (no easy-off way of dumping the holster). This holster's sweatshield also chafed my thumb, so I used a Dremel to cut most of it away. Cutting off the sweatshield also better accommodates the specific type of grip acquisition I have been taught/learned.

In brief: in my experience, Comp-Tac has good customer service and good products, and offer a small degree of flexibility in design, but seems reluctant to pursue anything far removed from their own ideas.

I had a Sidearmor holster whose belt clip was poorly designed and cracked prematurely (within 3 months). I had to wait over a month before they finally sent a replacement belt clip. On top of that, the sweatshield attachment constantly chafed my thumb.

The best quality Kydex work I have seen anywhere is from a pastor in Montana who makes the "Ehud" A-IWB holsters for Gabe Suarez's organization. I have never seen any Kydex from anyone that was as well-finished or fit as well as this guy's; this was the first Kydex holster I bought whose sweatshield did not chafe my thumb. However, his products are more expensive than Comp-Tac's and he is further away, but other than that it was a pleasure to do business with him.

For me, Comp-Tac's products can get the job done---sometimes with a little help from my Dremel.

I have several of their product that I love.

C-Tac
Locking paddle
2 speed paddles
belt holster
2 dbl mag holders
3 single mag holders

and I have plans (in the near future) to buy the M-Tac.
When i find a product that works for me, I stick with it.

I recently bought an MTac for my Kimber Pro CDP (thanks again, Allen). In addition, I went ahead and ordered one of their Kydex-reinforced belts. The belt I ordered is too long (my fault), so I drilled a couple o' extra holes in it. it fits pretty decently now, and the holster, itself, absolutely rules. I have adjusted it so the cant and grip level is perfect, for me. mine came with the regular clips, and I have been pleased well enough with them. I'm sure the other clips are cool, but I am perfectly fine with the regular ones, for the time being. I think the leather "shield" against the skin is perfect for my purposes, and looks to be well done.
everyone I have spoken to (email) there is very professional, and they even through in a couple packages of Smarties, you know, to "sweeten" the deal
anyway, I personally recommend them, and hope others have as good an experience as I have.