I googled this incident to see what other details might pop up. Was interesting... to me at least...
1. There's a website forum devoted to Tow Operators. Who knew? Tow operators know, obviously, lots of them on the site. Some posts about the incident, including from some of the folks at Lake Park Towing.
http://tow411.yuku.com/topic/53891/t/Sh ... tml?page=1" onclick="window.open(this.href);return false;
An unfortunate coincidence -- the wife of one of the guys who co-owned the business (but was not there that day) died of a heart attack about a month later. She was young, only 33. That guy's mom is the other co-owner, and she was the one shot in the back and hip, and whose voice you hear on the 911 call.
2. The deputy you see in show up in the parking lot (Deputy Bedala, former NYPD officer) won an award as one of the nations "Top Cops" as determined by the National Association of Police Organizations. This was awarded a week or so ago -- John Walsh was the MC, Pres Obama made an appearance.
http://www.policeone.com/police-heroes/ ... S-winners/" onclick="window.open(this.href);return false;
3. NONE of the stories I read about this incident mention the office manager going out and shooting at Voltz (the attacker). Most stories are re-postings/variations on the announcement about the deputy getting the award. One story mentions that the people from the towing company wished that their manager would get more recognition for his role, but the story doesn't mention what he did. One other story says a tow truck operator came into the parking lot during the battle and began shooting at Voltz (this seems completely wrong).
http://www.wptv.com/news/local/story/Lo ... x?rss=1700" onclick="window.open(this.href);return false;
The tow operator forum thread(s) does make some mention of the manager.
4. Pretty much all the stories say Voltz was hit six times (he lived and is facing attempted murder charges
http://www.pbso.org/index.cfm?/36236E2D ... /index.htm" onclick="window.open(this.href);return false;). If the video narrative in the OP is correct, that would mean three rounds from the cop, three from the office manager. Interestingly, the stories use the same language: "Voltz finally went down after the sixth shot." Not, "The officer shot him six times and he went down."
5. Also interesting is the the officer is quoted saying he fired as he was trained, “It was pretty much training: Two shots, assess; another two or three, assess,...”
6. This story has a video interview with the deputy. He never mentions the office manager with the pistol.
http://www.sun-sentinel.com/news/local/ ... 9304.story" onclick="window.open(this.href);return false;
The lack of "official" mention of the manager with the pistol is...curious.
elb
updated to correct a detail about ownership and who was present that day...