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CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:22 am
by jsimmons
I'm getting the following error when I check the status of my application. Anyone else?

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An error has ocurred in the application Please, start over again
Exception report at 10-8-2009_10-19-22-736_AM
For assistance in completing the information required, please contact DPS at 1-800-224-5744 or email at chl@txdps.state.tx.us
For technical assistance please call 1-877-452-9060
or send email to TexasOnline Help

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(The spelled "occurred" incorrectly, too.)

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:30 am
by joe817
I just checked and it worked fine for me. :headscratch Try again.

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:33 am
by Kevinf2349
When I first saw this post title I was sure the OP was going to say he got a page that said "Processing Complete - Licence issued" "rlol"

They were probably updating the site or something. Looks fine now.

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:37 am
by jsimmons
joe817 wrote:I just checked and it worked fine for me. :headscratch Try again.
Evidently the site is no longer compatible with FireFox. If I use Internet Exploder, it works fine, all exept the part that still reads "Mailed packet to applicant".

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:38 am
by jsimmons
Kevinf2349 wrote:When I first saw this post title I was sure the OP was going to say he got a page that said "Processing Complete - Licence issued" "rlol"

Yeah - that would be an error too...

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 10:49 am
by joe817
jsimmons wrote:
joe817 wrote:I just checked and it worked fine for me. :headscratch Try again.
Evidently the site is no longer compatible with FireFox. If I use Internet Exploder, it works fine, all exept the part that still reads "Mailed packet to applicant".
I'm on Firefox as well, v.3.5.3 and I've just checked the status again. It's working fine for me. Have you tried rebooting your machine and trying again? I don't know what to tell you. :???:

Re: CHL Status Web Page Error

Posted: Thu Oct 08, 2009 2:53 pm
by jsimmons
joe817 wrote:
jsimmons wrote:
joe817 wrote:I just checked and it worked fine for me. :headscratch Try again.
Evidently the site is no longer compatible with FireFox. If I use Internet Exploder, it works fine, all except the part that still reads "Mailed packet to applicant".
I'm on Firefox as well, v.3.5.3 and I've just checked the status again. It's working fine for me. Have you tried rebooting your machine and trying again? I don't know what to tell you. :???:
Yeah, I tried that. Sometimes it works, sometimes it doesn't... The same with IE - sometimes it works, sometimes it doesn't. It's only been doing this today.

Re: CHL Status Web Page Error

Posted: Sat Oct 10, 2009 8:10 pm
by Liberty
clear ypur cache and cookies