Page 1 of 1

Different answers to the same question from the DPS.

Posted: Fri Feb 18, 2011 6:49 pm
by bugsbunny45
Ok I am totally confused. I sent two emails over the last five days about not receiving my CHL. The State says the system shows my license was granted on 01-31.
Here is the crazy part. In one e-mail they say our records indicate your license was issued on 1/31/2011.Please allow 10-14 business days to receive.
In the latest email they say our records indicate your license was issued on 1/31/11. Please allow 30 days to receive. If you have not received your concealed handgun license 30 days after issuance. Please contact the department.
Both e-mails came from the same person.

I think they are going to try to charge me a lost license fee after the 30 day limit. :mad5 :mad5

I am scared if I send another email I will get a third answer.

Re: Different answers to the same question from the DPS.

Posted: Fri Feb 18, 2011 7:06 pm
by nyj
They're saying the normal delivery time is between 10-14 days, but you must wait 30 days before they can say it was lost in the mail. What's the issue?

Re: Different answers to the same question from the DPS.

Posted: Sun Feb 20, 2011 12:21 am
by infoman
they won't charge you, once you hit the 30 day mark, they will print a new license for free.