Online Application Screen Shots
Posted: Fri Sep 02, 2011 3:48 pm
Hello,
I recently sent in my application for my CHL. My first CHL expired and I never renewed it so I had to start over using the online application process.
Does anyone have a screen shot of the section where you enter any arrests you have had in the past? I don't remember what it looks like. I did enter an arrest that happened 14 years ago right after college for a bad check from a closed bank account. I did not remember the exact date and I provided as much information as I could.
The other day I get a letter from DPS stating that I did not disclose an arrest for a bad check in 2008. Well, I was never arrested in 2008. When I called the person at DPS who sent me the letter, she informed me that I entered the date of August 1, 2008. She also stated that I entered the county as "Plano". I refuse to believe that I entered this information as all of it is wrong...plus why would I enter information if it is not true!! There is not Plano county. Plano, TX is a city located in COLLIN county. The letter I received stated the city was Plano and the county was DALLAS. Well, that combination does not exist. I also asked the lady if I needed to get my criminal history from COLLIN or DALLAS county and she would not answer or give me a definitive answer.
When I asked if I could see my application, she said with a determined and very irritated voice..."NO!".
I want to see if anyone has a screen shot of that section to see if the date and county/city entries are from pull down menus or need to be manually entered. I just do not believe I would enter information that I did not know or that was obviously incorrect. She kept telling me "YOU entered this..."..."YOU did this..."...etc.
I did send in the requested misdemeanor and felony criminal history from COLLIN county which were clean back to the 1960's.
Thank you,
"Under Review"
JP
I recently sent in my application for my CHL. My first CHL expired and I never renewed it so I had to start over using the online application process.
Does anyone have a screen shot of the section where you enter any arrests you have had in the past? I don't remember what it looks like. I did enter an arrest that happened 14 years ago right after college for a bad check from a closed bank account. I did not remember the exact date and I provided as much information as I could.
The other day I get a letter from DPS stating that I did not disclose an arrest for a bad check in 2008. Well, I was never arrested in 2008. When I called the person at DPS who sent me the letter, she informed me that I entered the date of August 1, 2008. She also stated that I entered the county as "Plano". I refuse to believe that I entered this information as all of it is wrong...plus why would I enter information if it is not true!! There is not Plano county. Plano, TX is a city located in COLLIN county. The letter I received stated the city was Plano and the county was DALLAS. Well, that combination does not exist. I also asked the lady if I needed to get my criminal history from COLLIN or DALLAS county and she would not answer or give me a definitive answer.
When I asked if I could see my application, she said with a determined and very irritated voice..."NO!".
I want to see if anyone has a screen shot of that section to see if the date and county/city entries are from pull down menus or need to be manually entered. I just do not believe I would enter information that I did not know or that was obviously incorrect. She kept telling me "YOU entered this..."..."YOU did this..."...etc.
I did send in the requested misdemeanor and felony criminal history from COLLIN county which were clean back to the 1960's.
Thank you,
"Under Review"
JP