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Glad I called

Posted: Mon Feb 11, 2013 4:12 pm
by ALCSTUDIOS
I sent my paperwork in through the "contact us" on the DPS website on 2/5 and got the auto respond email but..... I called today to make sure everything went through and this dude told me that they never recieved my stuff, they really had no record that I had sent them anything, I may have done something wrong which would be understandable since I'm not real smart but thats a whole nother topic :shock: Anyways he gave me a fax number and I sent it that way, called an hour later and everything was there :anamatedbanana

The fax # is 512-462-6135 if anyone wants to send in that way.


Back to waiting..

Re: Glad I called

Posted: Mon Feb 11, 2013 8:55 pm
by jayinsat
If you got the confirmation message, they got the info! Calling them to confirm got you the same response that people get who snail-mail. They check the same system you do. They don't look at some internal, more accurate, system. They just get you off the phone.

Just my opinion and observation.

Re: Glad I called

Posted: Mon Feb 11, 2013 9:04 pm
by Taurus.40
I feel your pain. I sent my docs through an email also. About 2 weeks later, I got an email saying the docs didn't load. So last Tuesday I faxed them. The guy also said that the sheet with the barcode isn't needed.

Re: Glad I called

Posted: Fri Mar 01, 2013 10:09 am
by ALCSTUDIOS
My status changed this morning... now to wait on the background check. :woohoo

Re: Glad I called

Posted: Tue Mar 26, 2013 1:33 pm
by ALCSTUDIOS
Faxed packet in on 2-7, updated yesterday to manufacturing :hurry:

Re: Glad I called

Posted: Wed Mar 27, 2013 7:51 am
by paustin
ALCSTUDIOS wrote:Faxed packet in on 2-7, updated yesterday to manufacturing :hurry:
Almost there :anamatedbanana :anamatedbanana

Re: Glad I called

Posted: Thu Mar 28, 2013 7:11 pm
by ALCSTUDIOS
It's in the mail :clapping: