I think I caught a break today
Posted: Tue Jul 23, 2013 2:27 pm
I have been trying to apply online for a couple of weeks, since my new Texas DL was received. For all that time, I kept getting refused because the information could not be authenticated. Finally, after filling it out this morning, I called to see what the deal was.
I must still have a drab of luck left over from switching wives. I got on the phone with a very helpful young lady, whose name I need not mention, but she went right after the problem. Nothing beats knowing what you are doing, and she apparently did.
First because I did not present my SS card with the drivers license app, it was "unverified" in their system. I was asked and did show a 1099 showing the correct number which they had. My SS card was issued so long ago that it was hand written on a parchment scroll. I explained that and what the clerk at DL issuance had required.
Then I mentioned I had filed a CHL application about 18 months ago, before I moved here, but never got here to take the course before I moved. She found that, that was the problem, it was still open, contrary to their system, and, get this, because of that error in their system, my $70 was still there and good. Man, oh man! I need the money for my old age, which will be here before we know it! Anyway, she has all the info, can update the new address etc, and said, can you send the CHL-100 by fax or e-mail. I could, and now have done so, so I am now officially, in The Waiting Room, after a couple of weeks banging on the door and not finding the handle.
Yippee, yippee!
I hope that young lady gets an extra bonus at Christmas or something. It is so refreshing to encounter a government employee who knows what they are doing and will go the extra steps to get around a problem, and get things on the road. They don't do that in California, in my experience.
I must still have a drab of luck left over from switching wives. I got on the phone with a very helpful young lady, whose name I need not mention, but she went right after the problem. Nothing beats knowing what you are doing, and she apparently did.
First because I did not present my SS card with the drivers license app, it was "unverified" in their system. I was asked and did show a 1099 showing the correct number which they had. My SS card was issued so long ago that it was hand written on a parchment scroll. I explained that and what the clerk at DL issuance had required.
Then I mentioned I had filed a CHL application about 18 months ago, before I moved here, but never got here to take the course before I moved. She found that, that was the problem, it was still open, contrary to their system, and, get this, because of that error in their system, my $70 was still there and good. Man, oh man! I need the money for my old age, which will be here before we know it! Anyway, she has all the info, can update the new address etc, and said, can you send the CHL-100 by fax or e-mail. I could, and now have done so, so I am now officially, in The Waiting Room, after a couple of weeks banging on the door and not finding the handle.
Yippee, yippee!
I hope that young lady gets an extra bonus at Christmas or something. It is so refreshing to encounter a government employee who knows what they are doing and will go the extra steps to get around a problem, and get things on the road. They don't do that in California, in my experience.
