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How Long Should It Take?

Posted: Sat Apr 11, 2015 10:05 pm
by newtexan13
Timeline:
April 4th - App submitted
April 8th - Fingerprints
April 11th - Class and all supporting documents sent.

Anyone have a guesstimate of when I should get my plastic?

Re: How Long Should It Take?

Posted: Mon Apr 13, 2015 9:43 am
by newtexan13
4-13 - I just called DPS to check if they received my document's that I uploaded Saturday. The rep checked the system and told me they have not been received and I have to allow their processing department 2-4 weeks to grab the email and upload the documents into their system. Within 3 minutes of hanging up the phone I got an email from DPS stating they received everything.

Re: How Long Should It Take?

Posted: Fri Apr 24, 2015 5:53 pm
by newtexan13
Just an update.. there still isn't a status update online so I just called DPS and they told me my app finished processing yesterday and my license is in the mail.

Re: How Long Should It Take?

Posted: Fri Apr 24, 2015 5:53 pm
by newtexan13
Just an update.. there still isn't a status update online so I just called DPS and they told me my app finished processing yesterday and my license is in the mail.

Re: How Long Should It Take?

Posted: Fri Apr 24, 2015 5:55 pm
by joe817
Congratulations newtexan! Hope you get it soon, and welcome to the forum! :tiphat:

Re: How Long Should It Take?

Posted: Fri Apr 24, 2015 7:35 pm
by bigc440
newtexan13 wrote:Just an update.. there still isn't a status update online so I just called DPS and they told me my app finished processing yesterday and my license is in the mail.
newtexan13 wrote:Timeline:
April 4th - App submitted
April 8th - Fingerprints
April 11th - Class and all supporting documents sent.

After reading you timeline and having a timeline of very close to yours I will be calling Monday. Hopefully I will get the same answer.

Re: How Long Should It Take?

Posted: Fri Apr 24, 2015 10:51 pm
by Jb88
07APR15 Application submitted online
09APR15 Fingerprints done
11APR15 CHL Class completed
13APR15AM Supporting documents uploaded and submitted
13APR15PM Supporting documents received (DPS Email)

My timeline is similar as well. I will be calling monday hopefully I get good news too.

Re: How Long Should It Take?

Posted: Sat Apr 25, 2015 2:31 am
by newtexan13
Keep in mind I have been calling them at least twice a week .. I figured a little subtle pressure through phone calls can't hurt. I also had OTC birth documents to provide so I thought it was going to take longer But I think the constant phone calls did the trick

Re: How Long Should It Take?

Posted: Sat Apr 25, 2015 10:17 pm
by Jb88
Thanks for the heads up. I'll try that approach starting next week.

Re: How Long Should It Take?

Posted: Sat Apr 25, 2015 10:54 pm
by AJSully421
87 days.

Oops... wrong site.

Re: How Long Should It Take?

Posted: Tue Apr 28, 2015 11:38 am
by newtexan13
After waiting the weekend and not seeing a status change online I called DPS to verify that I was given the correct information and to see if my license is really in the mail. They told me my license has been printed but not mailed yet. Once it is mailed then I will see status change online

Re: How Long Should It Take?

Posted: Tue Apr 28, 2015 6:26 pm
by Jb88
Well that's beter news than I got when I called. Still processing.... Curious to see if I get my CHL or my alien gear holster first seems like both are taking forever.

Re: How Long Should It Take?

Posted: Wed Apr 29, 2015 7:16 am
by newtexan13
Try calling them again on Friday. I would usually make a Monday call then one on Friday. . BTW my online status just changed. . Guess it's in the mail

Re: How Long Should It Take?

Posted: Wed Apr 29, 2015 11:10 am
by Jb88
Congrats! I will do that. I called today but wait time was 45 min and my phone number isn't eligable for a call back.

Re: How Long Should It Take?

Posted: Wed Apr 29, 2015 3:25 pm
by newtexan13
Best time to call is early morning. . And remember they probably log calls and make notations about why you called. . I always had a different excuse for every call and just used some tact or pretended I was confused about the response I received from the rep previously. .lol