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jimlongley

proheath wrote:Aren't stupid people just the greatest?

One of my very favorites is:

Customer, "Do you have any left handed bivalve sprockets?"

Me, "No!"

Customer, "NO???"

Lately all I do is stare at them after the first 'No', I don't even bother to repeat it, and I have even asked one or two if there was something that was unclear about my answer.

Of course we are also getting people in, these days, who ask, "Where are your left handed bivalve sprockets?"

And when I respond that we don't carry those in the store, they respond, "Your web site says you do!"

I then have to bring up the web site and show them that it actually is not available in the store, that it must be bought online, on our web site.

jimlongley

rwilso wrote:I have been working part time in a Mom and Pop gun store for the past 5 months. I am 52 and have never worked retail in my life. It has given me a whole new respect all who work retail. It is not easy. I learn something new every time I work a shift and much of my learning does come from the customers. Especially when it comes to old military firearms. It would be very difficult to know everything about every gun in the store. The stock is always changing. There are many hard to get firearms that may be in the store 3 times a year and on the shelf for about an hour or less.
The most important thing about working in a gun store is checking in the firearms to AMI before they go on the shelf and the 4473 form. A mistake by an employee can cost the owner his FFL. Also, treat each person who walks in the door with respect and be helpful. No matter how much you think you know about every gun in the world there is always someone who knows more than you.

So what I am saying in a nut shell is: Unless you have worked retail, especially in a gun store, give them a break. It is a hard job and there is lots to do to keep up a store front. It can also get frustrating talking to 20 people a day why there is no 22 ammo and how you can drag an AK47 through the mud and it still shoots. But I still act like it is the first time to talk about it.lol

I do understand that you will run into clerks that so not seem to care about you or their job. If you run into that just go somewhere else. That is how I found the store I work in now.

I work retail, my first experience doing so for the last 7 years, and I could tell you tales . . . but my recent experience with Cabela's was a bit over the edge.

jimlongley

So for a while I have been looking at the NAA .22WRF revolver that folds into a pocket clip. I just think it's kind of neat and almost ideal for a gun you carry when you can't carry a real gun. Heck, it might even fit in bicycle shorts.

Anyway my bride decided I should have one for my birthday (my wives, in combination, have bought me more guns than I have ever bought for myself) and she found one for a pretty good price at Cabela's (lower than CTD anyway) and off we went.

It took more than 40 minutes for a walk in "I want that one!" transaction, including a timed 10 minutes for the "manager" to show up to authorize the sale after two other employees checked, cross checked, and verified, everything. I was just about to give up and leave when he did show up, and all he did was laugh it off: "It always happens when I am at the other end of the store."

And I never really was given the chance to look in the box at the gun I bought. It was as if this was the first time they had ever sold a gun.

Considering that there are only a few houses actually closer to Cabella's than mine . . . well, let's just leave it that I will still shop there when I don't have the time to go elsewhere, but that might have been the last gun purchase.

jimlongley

I have a feeling I know which salesman you were dealing with, and it's ok, he's an authoritarian idiot all the time.

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