rotor wrote:Secretive because I don't want to someday be harrased by them. If I tell you that I mailed you something knowing that I did not mail it I would call that a lie. If Obama says you can keep your own doctor, etc. Anyone can make a mistake but when someone specifically tells you that they have taken a specific action and they have not done it that's a lie. I have it in writing via email where they have specifically said that a "permit" was sent knowing that it wasn't. And that's after they cashed my check. These people are supposed to work for us, the agency charges a fee for the permitting they do, then they don't send the permit after saying they have. In the meantime you spend a lot of time on hold and waiting for email responses which don't show up in the "48 business hour" response time that they claim they will meet. As I said, I don't know their structure and I don't know if each branch is distinct with it's own employees. I have dealt with DPS for over 30 years and they have gotten progressively worse. I remember being able to call and "yes sir, we will have that right away". Not anymore. My check and paper work was sent in Jan 2014 ( and cashed) to replace a permit that expired Mar 31,2014 and this is May 3,2014 and nada. Very aggravating. Their superior says that one can verify on the internet the status of the permit (true) but I need paper in hand. Kind of like not carrying your CHL even though DPS can check on the internet that you are current but you need that paper. No resolution yet for me. Glad your dealings are better.
How do you know it wasn't sent?
And again, how is all of that relevant or helpful in this thread? And I seriously mean no offense. DPS can be very frustrating, but I don't think they sinle me out or pick on me or intentionally mess with people.
