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by Bare00foot
Fri Mar 11, 2016 12:34 pm
Forum: The "Waiting Room"
Topic: Late December applicants still waiting?
Replies: 127
Views: 30246

Re: Late December applicants still waiting?

My submission was complete 1/5. 66 days as of today. I have seen several that were submitted well after mine that have been approved. It sucks, but it sucks worse for you December folks. They'd save a whole lot of taxpayer frustration if their website would give you a real status, or if they would answer an email or answer the phone. The government is the only institution that can totally ignore customer satisfaction.

I have a friend who is unemployed. Spent weeks trying to register for benefits on the TX website, but couldn't get processed. Website said to call. No-one would EVER answer the phone. Finally went to one of the offices, signed up for an appointment. He waited for about an hour to go into a room with two phones, where they had you call the same number listed on the website. The only difference was that phone apparently got priority over calls coming from the outside. As humorous as it is ironic....

Hang in there friends!

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