TexasCHLforum.com

I know this thread is a month or so old.

I can tell you they just flat don't seem to care about customer service. Of course they seem to have business as it is.

For what they charge, they ought to be able to afford some AC.

I don't shoot or buy anything in there anymore. I did business with them years ago, but they have went downhill in recent years. Seems they have replaced a lot of the guys that used to be there, which may be part of the problem.

I will go in once in awhile to look around and check with the hope they have improved. The usual is they have about five clerks give or take behind the front check out counter, and maybe one clerk behind the gun counter, even though they may have four customers at the gun counter. Common sense would cause one to think a couple of those other clerks would step over, but they seldom do, they just continue what oftens seems to be their idle chit chat amongst themselves.

Needless to say, if you don't wait on customers you will not sell much.

It is a shame when a place with such potential is allowed to go downhill. I do hope they get things together one day.