TexasCajun wrote:File the complaint for all the good it will do.
It may accomplish nothing for the OP.
However, a written complaint also starts paper trail. Someone like this doesn't suddenly decide to stop what they are doing and change their ways. That means they are treating other people this way as well.
Maybe the next guy gets arrested instead of warned because instead of looking like some middle-aged, middle-income suburbanite, the guy is 22 years-old with tattoos. Maybe he spends 2 days in jail over the weekend before getting bailed out on utterly bogus charges.
Now, having the original written complaint really sets the table for the follow-up case. It is on record that both the officer and the commanding officers were notified and corrective action/training should have occurred.
Actually, for all we know, the OP's written complaint could be the 3rd or 4th written complaint and may trigger far more actions than we would have ever dreamed.
When public servants forget they are there to serve the public, documenting problems in writing is really important.