Yes, I got this sorted in the end. I wanted a fax number because their phone was engaged every time I tried it and with their monthly quota policy I wanted to get an order in ASAP. Asking people to phone them for the fax number is all well and good (and I did see that note on their site) provided you can actually get through without spending the day on redial. The price of success eh. Anyway I'm now all ordered up, so roll on June &c
