The Telephone Game

[WildBill]

This is a real example of what can happen when information is communicated from person to person.

My company had a large power transformer "blow" so we lost power in the factory. We found out that it would take at least a full day to get a new transformer installed and get the equipment back on-line.

One of our production people phoned the automotive sales office and told them that they shouldn't try to call the manufacturing facility to get order status because something in the factory blew up.

The sales manager in the Detroit office couldn't reach our facility so he called headquarters on the west coast to see if they could get some more information about the explosion. Within an hour, the head office was getting frantic phone calls from our customers. Our customers wanted to know how we were going to meet their orders since our factory had blown up.

[tomtexan]

So very true! Things can get so twisted out of proportion from one person to the next. It actually becomes funny at some point.