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Bass Pro may not want them, and neither will FedEx. Just hang on to them until you are directed on what to do. Most time times if the product is damaged and not able to be reconditioned they carrier will just cover the claim and the vendor will replace the product since they have been compensated for the loss. The only issue is you are out the money and ammo until they reconcile the issue.

WildBill wrote:I would think that it would be okay since the exposure to water was not over a long period of time.

How quickly does brass turn green from corrosion?

JDwtx wrote:Pictures were sent. Shipment was left on the porch. I have already wiped it all down. Some brass doesn't look too good, like the free bullets were riding against each other in transit. The primers have green gook around them. I told young lady #1 I didn't want to be responsible for shipping them back and she told me that they would not accept them back. She then sent me email address for another to take care of me, but she is out until Sunday. Was going to post a pic to let y'all see but that was over my head.

The best advice I have is to keep on escalating, and ask them if they won't accept the return what WILL they do in order to not leave you with potentially unsafe ammunition. After all, you're a perfectly good paying customer, they want you to come back, and it's not like they're the only game in town. And they certainly wouldn't want word to get out that they don't take responsibility when their packaging and their shipping methods leave their customers in unpleasant situations. They especially wouldn't want you to have to tell a large online community of Texas gun owners that they refused to help you on this one, not when we're all so interested to hear how this situation is resolved.

I usually have good luck with customer service, and generally what works for me is to be very pleasant and make it clear what problem I want them to solve in order for me to be a happy customer again. I've never dealt with this sort of problem specifically, but a wide range of other issues and I am very, very rarely displeased with the eventual outcome. I would emphasize that your concern is that you have unusable and potentially unsafe ammo on your hands. You can't just keep it lying around your house for the rest of your life. And what if someone unknowingly uses it and something goes wrong? You know they're a reasonable, responsible company so they wouldn't want that to happen. So what can they do about it? If they can't take it themselves, surely they can help you get it to someone who will. Do they ever receive unusable ammo? What do they do with it?

If you feel comfortable with it, contacting them via social media will get their attention FAST. I use it as a last resort, and you may or may not want to do that depending on how public you make your interest in firearms. But my experience and observation has been that if you post something on Facebook or Twitter they'll have someone on it within a few hours trying to resolve your issue so they don't look bad in public.

In any case, best of luck, and welcome to the forum!

The last few times I've ordered ammo the shipper indicated adult signature required. I would never accept a wet box from a shipper.

jmra wrote:The last few times I've ordered ammo the shipper indicated adult signature required. I would never accept a wet box from a shipper.

A bunch of years ago when I was shooting IDPA two or three times a week, I ordered a big bunch of ammo, "adult signature required."

Not only did UPS Freight not get the adult signature, they left the ammo at the wrong address.

I've had boxes of ammo, clearly marked "ORM-D", left out on the front step area before. Luckily none of it ever got wet, or arrived in such a condition. I would say, once the matter is resolved (either refund or replacement of product), that perhaps a local shooting range might take it off of your hands if you tell them what happened. A long shot perhaps, but never hurts to ask.

I'm probably in the minority here, but so long as the ammo wasn't submersed for an extended period, it's still good to shoot. I can't tell you how many times I've left rounds in my pocket only to find them when emptying the washer. Never had one fail to go bang. I agree that FedEx and Bass Pro need to do something to make it right though. Just thinking about what to do if they don't take the tarnished ammo off your hands.

jimlongley wrote:

jmra wrote:The last few times I've ordered ammo the shipper indicated adult signature required. I would never accept a wet box from a shipper.

A bunch of years ago when I was shooting IDPA two or three times a week, I ordered a big bunch of ammo, "adult signature required."

Not only did UPS Freight not get the adult signature, they left the ammo at the wrong address.

When we have ammo shipped, we always opt to have a signature required. The delivery guys seem to view that as optional, but if you call and make a stink once they'll be more careful in the future.

Once the driver marked the package as delivered, so it showed up as such on the tracking page. We searched the front porch, the shrubbery, the neighbor's porches, even asked the next-door neighbors if they had been given a package for us by mistake. One of the neighbors remembered seeing the delivery truck drive by a while ago but not stop. We got on the phone and suggested that if the issue wasn't resolved we would be filing a police report because we didn't want a box of ammunition floating around out there with our name and address on it. We also asked that they look into what happened and call us to follow up and ensure us that they had taken action to ensure it wouldn't happen again. It showed up pretty quickly thereafter, and we haven't had any trouble since. They called us back later as requested, but nothing of substance. We still don't know if the driver made a mistake (dropped it off at the wrong house and went back to get it?), was just marking stuff off early to make himself look more efficient, or if maybe he decided no one would notice if a box of ammo went missing (this was when 9mm was near impossible to find).

SigM4 wrote:I'm probably in the minority here, but so long as the ammo wasn't submersed for an extended period, it's still good to shoot. I can't tell you how many times I've left rounds in my pocket only to find them when emptying the washer. Never had one fail to go bang. I agree that FedEx and Bass Pro need to do something to make it right though. Just thinking about what to do if they don't take the tarnished ammo off your hands.

Minority, maybe, but certainly not alone. We often got wet, sometimes dunking wet, in them Southeast Asia War Games and ammo certainly wasn't sent back, at least until you were picked up headed back to guard mount. I did have some 12 gauge shells that weren't wax-coated properly start falling apart - those got thrown away, but if it held together, it always went boom when the trigger was pulled.

Once the situation is resolved, if you still have the damaged ammo, pretty much any range will be happy to recycle it for you. Or offer it to someone who reloads. Might even offer it here on the reloading forum.

pancho wrote:

WildBill wrote:I would think that it would be okay since the exposure to water was not over a long period of time.

How quickly does brass turn green from corrosion?

Good question. I think it could happen in as little as a few days, but not to that extent.
As I recall, most military ammo has some type of coating on the brass. I would think commercial ammo would also.
They used to use lacquer or something similar. I don't know what is used now.
So I would guess that the ammo was exposed to water somewhere at the beginning of it's journey.
Of course it is possible that the ammo was damp before it was shipped.

It makes me wonder the brand of the ammo and the type of packaging materials.
The OPs comment about the bullets rubbing against the brass suggests they were loose rather than in normal boxes.

WildBill wrote:

pancho wrote:

WildBill wrote:I would think that it would be okay since the exposure to water was not over a long period of time.

How quickly does brass turn green from corrosion?

Good question. I think it could happen in as little as a few days, but not to that extent.
As I recall, most military ammo has some type of coating on the brass. I would think commercial ammo would also.
They used to use lacquer or something similar. I don't know what is used now.
So I would guess that the ammo was exposed to water somewhere at the beginning of it's journey.
Of course it is possible that the ammo was damp before it was shipped.

It makes me wonder the brand of the ammo and the type of packaging materials.
The OPs comment about the bullets rubbing against the brass suggests they were loose rather than in normal boxes.

Have heard nothing back yet. American Eagle, remington, Hornaday. 400 rounds of 45acp and 9mm boxed up inside a larger shipping box. The outer box had dried by the time delivery was made, but most of the individual boxes had fallen apart like dead grasshoppers

JDwtx wrote:

WildBill wrote:

pancho wrote:

WildBill wrote:I would think that it would be okay since the exposure to water was not over a long period of time.

How quickly does brass turn green from corrosion?

Good question. I think it could happen in as little as a few days, but not to that extent.
As I recall, most military ammo has some type of coating on the brass. I would think commercial ammo would also.
They used to use lacquer or something similar. I don't know what is used now.
So I would guess that the ammo was exposed to water somewhere at the beginning of it's journey.
Of course it is possible that the ammo was damp before it was shipped.

It makes me wonder the brand of the ammo and the type of packaging materials.
The OPs comment about the bullets rubbing against the brass suggests they were loose rather than in normal boxes.

Have heard nothing back yet. American Eagle, remington, Hornaday. 400 rounds of 45acp and 9mm boxed up inside a larger shipping box. The outer box had dried by the time delivery was made, but most of the individual boxes had fallen apart like dead grasshoppers

It sounds like it was left on a shipping dock during a rain storm.

What is rain? We don't have that in North Texas. When a store ships with insurance the shipper gets paid for damaged goods, not the receiver. I have had ammo delivered all the time without sig required but my UPS people are gems. I leave a wheeled cart outside when I know they are delivering and they always put stuff on it. I have dealt with Cabella's and their return policy is great. I haven't dealt with BassPro for a return but I bet they are just as good. Also, I pay with credit card and I hope you did too. Document all of the discussions including emails and if need be fight this through your credit card company. I would not keep this ammo. It may be good but it's a damaged shipment. I bet that BassPro honors the return and probably will give you a return label. Let us know how it turns out.

Well finally finished with the BP/fedex damaged delivery.
They replaced the ammo. Was slow but I am satisfied, except somehow I owe another $18.
Anyway it's done. Thanks for all the replies