Replacement Time Period
Posted: Sun May 04, 2008 9:07 am
My wallet was stolen on 3/30 with DL and CHL. I went on Monday 3/31 to Tx DPS to get the DL replaced, received plastic in two weeks. I mailed by check and form CR-70 on 4/4 to Austin requesting a replacement CHL. It is now 5/4 and no replacement. I see the posts of the long processing periods for new and renewals, but why a long delay for replacements? I did not request to change any information, there should not be any need to research and review my information, check has been processed, any ideas on how to find out the status? I have called but was left a message, no return call. Anyone else have recent experience with a similar request for a replacement and the length of time to receive the replacement?