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mommagamber wrote:I got the typical Auto reply and then about an hour later I got this email. That is why I was so confused. It also said "please copy and paste any previous messages into the new message." I just want to make sure they got my class completion. I guess I will wait and see if I get the typical "the department is in receipt of your class completion" email.

Charles L. Cotton wrote:

mommagamber wrote:I got the typical Auto reply and then about an hour later I got this email. That is why I was so confused. It also said "please copy and paste any previous messages into the new message." I just want to make sure they got my class completion. I guess I will wait and see if I get the typical "the department is in receipt of your class completion" email.

That's the usual auto response. You will get an email confirmation later that your Certificate of Class Completion was received. When I upload mine, I print the page showing the attachment before I hit the submit button, then I print the "Thank You" screen and keep those until I receive the confirmation email.

Chas.

garcia946 wrote:Same here, I had a class last week also. Got same email, so I sent it through the new email. After that I got the usual email thanking me for using their services. Either they are changing/fixing to change email, one of the two. To be honest , don't like the new email asks for lots of info , ss# , dl# , makes me feel like I was signing up for first time.
Now I could be wrong but that's what I did.

mommagamber wrote:

Charles L. Cotton wrote:

mommagamber wrote:I got the typical Auto reply and then about an hour later I got this email. That is why I was so confused. It also said "please copy and paste any previous messages into the new message." I just want to make sure they got my class completion. I guess I will wait and see if I get the typical "the department is in receipt of your class completion" email.

That's the usual auto response. You will get an email confirmation later that your Certificate of Class Completion was received. When I upload mine, I print the page showing the attachment before I hit the submit button, then I print the "Thank You" screen and keep those until I receive the confirmation email.

Chas.

Ok, I send in a class completion at least once a week and this is the first time I have ever gotten this email.

Thanks for easing my mind.

mommagamber wrote:

garcia946 wrote:Same here, I had a class last week also. Got same email, so I sent it through the new email. After that I got the usual email thanking me for using their services. Either they are changing/fixing to change email, one of the two. To be honest , don't like the new email asks for lots of info , ss# , dl# , makes me feel like I was signing up for first time.
Now I could be wrong but that's what I did.

I did not see a new email to send it through unless they now want us to send it through the contact form on the DPS page. Is that what you did?

garcia946 wrote:

mommagamber wrote:

garcia946 wrote:Same here, I had a class last week also. Got same email, so I sent it through the new email. After that I got the usual email thanking me for using their services. Either they are changing/fixing to change email, one of the two. To be honest , don't like the new email asks for lots of info , ss# , dl# , makes me feel like I was signing up for first time.
Now I could be wrong but that's what I did.

I did not see a new email to send it through unless they now want us to send it through the contact form on the DPS page. Is that what you did?

Sorry , that's what I meant....lol.
I sent it through the contact us page and attached my forms there.

mommagamber wrote:To add to this the subject line of the email said "Invalid email address" I am still unsettled that this is just an auto response.

garcia946 wrote:

mommagamber wrote:To add to this the subject line of the email said "Invalid email address" I am still unsettled that this is just an auto response.

I got same thing also came back from a Elvia Williams DPS.
So I sent through other link through contact us form.