Call them and just wait, both times I called I was on hold for at least 25 minutes. Just put the phone on speaker and do what you got to do till they answer.madscubafool wrote:Thanks I will try to call them earlier in the morning. I have been calling from 1230-1700 with no answer.
CHL came in with someone elses pic
Moderators: carlson1, Charles L. Cotton
Re: CHL came in with someone elses pic
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Re: CHL came in with someone elses pic
It would probably be less hassle to change your appearance to match the picture 

Re: CHL came in with someone elses pic
I knew someone would come up with the answer!Skydivesnake wrote:It would probably be less hassle to change your appearance to match the picture

USAF 1982-2005
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Re: CHL came in with someone elses pic
Scuba - sorry about your problem, especially since you cannot carry.
This is a perfect example to have a back-up to your CHL. Sure hope that Burnam bill does not see the light of day.
This is a perfect example to have a back-up to your CHL. Sure hope that Burnam bill does not see the light of day.
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NRA
TFC
USMC 1961-1966
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TFC
USMC 1961-1966
Re: CHL came in with someone elses pic
Post the photo and let's see if he is a member here.
Re: CHL came in with someone elses pic
Good friend of mine took his CHL course with my wife in January. He received his CHL in 27 days, BUT, the picture was not his and I quote was "25 years younger and a lot better lookin' ". It took until this week for DPS to get it straightened out and a new passport picture. Don also said the whoever got his picture was sure in for a shock.
"A gentleman will seldom, if ever, need a pistol. However, if he does,he needs it very badly!" Sir Winston Churchill
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Re: CHL came in with someone elses pic
Madscuba, I have to ask a question, when you took your renewal class, did you sign the back of your photos or print your name on them or just left the back blank??
The reason I ask is that as an instructor, I have all my students write their name on the back of both photos.
And if it was me, I'd call around 8:30 and hope they are there to answer your questions.
Good luck.
The reason I ask is that as an instructor, I have all my students write their name on the back of both photos.
And if it was me, I'd call around 8:30 and hope they are there to answer your questions.
Good luck.

Texas CHL Instructor
NRA Basic Pistol Instructor, NRA Certified RSO
Life member NRA, Life member TSRA
NRA Basic Pistol Instructor, NRA Certified RSO
Life member NRA, Life member TSRA
- MasterOfNone
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Re: CHL came in with someone elses pic
I'm thinking technically the OP still has a valid CHL. Even with the wrong photo, it is still a CHL issued to him (with his DL number). I would probably continue to carry with both the old and new CHLs as well as my DL. Of course, I don't recommend this as it could result in some 'splaining if you got stopped.
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DFW area LTC Instructor
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Re: CHL came in with someone elses pic
I did not have to submit any new pictures since this was a renewal. They were supposed to use my picture on file, which I had on my old CHL.
I was too busy to call early this morning, but I am going to call their office first tomorrow morning!
Thanks for all the replies everyone!!
I was too busy to call early this morning, but I am going to call their office first tomorrow morning!
Thanks for all the replies everyone!!
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Re: CHL came in with someone elses pic
Update: I got a call from the CHL office today, and they mailing me a new CHL with the correct picture!!!! 

Re: CHL came in with someone elses pic
That's probably the best news you could have gotten. I wonder if the owner of the mugshot you got is that lucky.madscubafool wrote:Update: I got a call from the CHL office today, and they mailing me a new CHL with the correct picture!!!!
I am not and have never been a LEO. My avatar is in honor of my friend, Dallas Police Sargent Michael Smith, who was murdered along with four other officers in Dallas on 7.7.2016.
NRA Patriot-Endowment Lifetime Member---------------------------------------------Si vis pacem, para bellum.................................................Patriot Guard Rider
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Re: CHL came in with someone elses pic
GOOOOD
Facial Recognition .......
http://www.legis.state.tx.us/BillLookup ... Bill=SB974" onclick="window.open(this.href);return false;
Bill: SB 974
Legislative Session: 82(R) Council Document: 82R 7685 JAM-F
Last Action: 02/25/2011 S Filed
Caption Version: Introduced
Caption Text: Relating to permitted uses of image comparison technology by the Department of Public Safety of the State of Texas.
http://www.legis.state.tx.us/tlodocs/82 ... 00974I.htm" onclick="window.open(this.href);return false;

Facial Recognition .......
http://www.legis.state.tx.us/BillLookup ... Bill=SB974" onclick="window.open(this.href);return false;
Bill: SB 974
Legislative Session: 82(R) Council Document: 82R 7685 JAM-F
Last Action: 02/25/2011 S Filed
Caption Version: Introduced
Caption Text: Relating to permitted uses of image comparison technology by the Department of Public Safety of the State of Texas.
http://www.legis.state.tx.us/tlodocs/82 ... 00974I.htm" onclick="window.open(this.href);return false;
relating to permitted uses of image comparison technology by the
Department of Public Safety of the State of Texas.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
SECTION 1. Section 521.059(b), Transportation Code, is
amended to read as follows:
(b) The department shall authenticate the facial image and
thumbprints or fingerprints provided by an applicant for a personal
identification certificate, driver's license, or commercial
driver's license or permit using image comparison technology to
ensure that the applicant:
(1) is issued only one original license, permit, or
certificate;
(2) does not fraudulently obtain a duplicate license,
permit, or certificate; [and]
(3) does not commit other fraud in connection with the
application for a license, permit, or certificate; and
(4) is not a fugitive from justice, as defined by
Section 38.01, Penal Code.
SECTION 2. This Act takes effect September 1, 2011.
I'm no lawyer
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Re: CHL came in with someone elses pic
RPB wrote:GOOOOD![]()
Facial Recognition .......
http://www.legis.state.tx.us/BillLookup ... Bill=SB974" onclick="window.open(this.href);return false;
Bill: SB 974
Legislative Session: 82(R) Council Document: 82R 7685 JAM-F
Last Action: 02/25/2011 S Filed
Caption Version: Introduced
Caption Text: Relating to permitted uses of image comparison technology by the Department of Public Safety of the State of Texas.

