Just a quick question.

[tiredofwaiting66]

Just a quick question when I call the phone number it will not let you talk to someone, recording says to send email. When sending Email they do not respond. Does anyone have a better number to call to check status?

[allisji]

Yes, the recording says to use the email. But don't listen to it. Just stay on the phone until someone picks up.

[tiredofwaiting66]

When the recording finishes it just hangs up. Got to love it....I'm about 45 days now waiting.

[allisji]

When the recording finishes it just hangs up. Got to love it....I'm about 45 days now waiting.

I remember that happening to me one time. Where it didn't keep me on hold, instead it hung up. But the other two or three times that I called someone eventually answered....

[JamesT]

From my experience in the last month, anytime between 11 and usually 130 or after 5pm will get you the automated message, try calling earlier of later. I think with their new extended hours they are open from 7am to 7pm. I had the best luck on the 2 occasions (when it went through) calling before 9am.

[Breny414]

I have never had a problem getting through. FYI, I called yesterday and they now have a new option to leave a call-back number in lieu of waiting on the line. I waited on the line and talked to an agent after about a 10 minute wait. Also, the automated message now gives you an approximate wait time.

[infoman]

I wouldn't even call until 60 days have passed.